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Printerval.com

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Printerval.com Reports & Reviews (5)

- Kenosha, WI, USA • Jan 31, 2025
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Just had a horrible experience with Printerval. They are non-responsive and they have horrible customer service!!! Got sweatshirts for my step-son that were the wrong size 2mo after I ordered them. They claimed it was the holidays and it takes longer to deliver. They finally shipped my item out 1mo after I ordered. Once I received the wrong size I called customer service. They told me to start a ticket online and they will respond in 24-48hrs. I submitted a ticket requesting an exchange. No Response! I reached out to paypal telling them I am trying and not getting any help, then a few days later I got a response that was clearly automated or a copy and pasted response saying I needed to measure the sweatshirts with a measuring tape and send clear images showing the items I purchased were not the size the size chart suggested. Wow. So even if I want a few sizes smaller I have to now prove what they sent me was not the correct measurments for the size that was ordered according to their size chart. I ended up sending the images and sure enough the sizes of the sweatshirts actually didnt match the size chart at all.....so I knew I would be able to exercise my right to receive an exchange. Sure enough no one responded, I sent multiple emails after that in attempt to reach someone. After no response for over a week I then escalated the process to paypal suggesting they reach out and I didn't hear anything still. Called Printerval, spoke to customer service again and she told me since I already have contacted Paypal they are unable to do anything for me. I told them they were not doing anything for me anyways. At this point I am just going to WARN EVERYONE THAT PRINTERVAL IS A F'n JOKE!

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• Jan 31, 2025
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Purchased item online Nov 23/24 with delivery Jan 3/25 promised. Contacted multiple times to track shipment. They requested I wait a couple weeks. They will now not reply to my messages and now visa refund time period has expired. Item has never been received.

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- Somis, CA, USA • Dec 31, 2024
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This company had the option for expedited shipping which was supposed to be 3-5 business days. I paid for this after reading their timelines and shipping guides to make sure my package arrived in time. It’s been almost a month and they will not refund me and will not help in any way because they say the item is still in “shipment”. They will not honor a return if I ever do get the item even though their website says free returns. They will not allow you to talk to any management. They just keep telling you to call back the following week and they will honor the refund, but when you call back, they won’t honor it.

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- Crofton, NE, USA • Dec 27, 2024
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Used what i felt was a legit website to order a gift. After not receiving merchandise i contacted them and got no response…phone #’s have no answer that you can understand. In searching i find out many bad reviews and they are scammers. Prod ordered Nov 30 2024. No contact from them but my card was charged for a purchase.

Going to continue to try and resolve.

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- Anaheim, CA, USA • Oct 29, 2024
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I ordered a sticker logo from this company and never received it there's no response from their support team and according to all the reviews I have been scammed this company should have been shut down a long time ago

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