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Prestigia.com

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Prestigia.com Reports & Reviews (3)

• Aug 29, 2023

The company charged my credit card and never paid the hotel for which a booking was made.

- Pfafftown, NC, USA

We booked a hotel for a Christmas vacation in NYC (Park Central Hotel) using prestigia.com an online booking site. On the day of our departure for NYC from Charlotte NC on December 24, our flight and all other flights were cancelled due to severe weather conditions. We spoke with Hotel staff and manager and they confirmed cancellation without any charge because it was not our fault. Prestigia on the other hand will not refund us and claims that the hotel declined our request. And that Prestigia.com has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure event or other causes beyond their direct control as a policy. This I think is an unfair practice, to be charged of something for a situation we have no control of. I am asking for your help to look into this and stop this business as it affected us so much and there will be more victims of Prestigia.

- Absarokee, MT, USA

My credit card compnay informed me of a fraudulent charge. I tried contacting prestigia.com to ask about the charge and it takes me to the same dead end recording.

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