Popzora Reports & Reviews (2)File a complaint
Victim Location 16063
Total money lost $79.98
Type of a scam Online Purchase
I ordered two pair of boots from Popzora.com and it took about three weeks to get one pair. The second pair has never shown up. My card was charged $79.98 for two pair. The size is wrong and they don't fit, they are too small. Therefore I have to send them back. So I emailed customer service and they told me the return address is China. No street name, no company name, just China. I am on my fourth or fifth email with whomever I am speaking to trying to get my refund. I went on pop Zora Facebook and everybody says it's a scam and I learned my lesson. The sizes that you order are not correct and they don't send you your entire order, they sent the wrong size and it was clearly marked my size, and they will not give you a return address to send the product back. It's a scam
Victim Location 38655
Total money lost $33
Type of a scam Online Purchase
I found Popzora on Instagram. I was scrolling through and saw a picture of popcorn sweater pajama pants. I went to the site and then placed my order everything seamed legit. It took a month to get the pants and when I opened them they were nothing like the picture. they were not pop corn sweater material they were invoiced as cozy hair pants that looked nothing like the ones I saw the model in on Instagram. they were made very cheaply and was of not quality. I contacted the company via email. I explained that the pants were not what I ordered. They explained that I could return them nut the cost was my responsibility and that it would be costly and they would return 15% o my money if I wanted to just do that rather than returning them. I attached a picture of what they said I was getting.
Other post I found from others that were scammed,
please can someone from the customer service team direct message me immediately regarding an order placed nearly a month ago otherwise further action will be taken.
[email protected]_beauty Please contact us with email and tell us your order number, we will check and reply you. Really sorry for the delay. We will refund you the money if you don't get it, please don't worry.
[email protected] you have been emailed several times, I will not be advertising all my information.
I would like a respond by today (by direct messaging me as you haven’t responded to any emails!) for a refund if you do not I will be informing trading standards.
[email protected] What's your post address. We've been asking for ages to return something! Let us know or legal action will be taken.
[email protected]_beauty you need to worry!
[email protected]_woodford I’m having same problem
[email protected]_beauty I’m waiting longer. It’s a scam. We both got ripped off
[email protected]_nyaps agreed Worst company service ever! Don’t touch this company with a barge pole! Read reviews online about their terrible returns policy if you can call it that.
[email protected] SCAM they took my money no coat.
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