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Placed an order for clothing online, did not receive what she ordered. They refuse to send any information for return.

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Placed an order for clothing online, did not receive what she ordered. They refuse to send any information for return. Reports & Reviews (1)

- Worcester, MA, USA • Nov 10, 2023
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I placed an order on what was presented as an online Boutique on Facebook. It took over a month to receive the product. When I finally received my order, they were not the items I had paid for. When I went back to their website all they do is tell you to email them to get return information, they do not provide anything on-line for where to send their items. I sent an email requesting return information and for the two reasons I was returning the items 1) they were not what I had ordered and 2) the quality of the products was awful. Their only response to my request was that "Regarding the issue of material, we have chosen a fabric that is harmless to the human body and had good comfort"! They did not provide and information as to where or how I can continue with my refund and has stopped responding to any of my requests. This company advertised on Facebook and they are selling fraudulent items. DO NOT ORDER FROM THEM!

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