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Pinkclassy Reports & Reviews (1)

- Birmingham, AL, USA

I ordered a Christmas shirt from this website and received an email stating it had been shipped on 11/29/17. Once I clicked on "track" it stated since it was free shipping it couldn't be tracked. This was not stated anywhere when I was checking out. It only said "standard shipping" which from common knowledge takes around 5-8 business days. I contacted the company and they said they had no record of my name or order. I then sent them screenshots from there website of my order and it shipped status. They then replied that it takes 15-25 days for shipping and that since I chose free shipping it could not be tracked. Again...No where did it state that their "standard" shipping took 15-25 days or I never would have ordered a Christmas shirt if it would not have arrived by Christmas! I then looked on their facebook page and this has happened to numerous people. Charged for and item and never receiving it. I don't believe I'll ever see this item.

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