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Pichaloo.com

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Pichaloo.com Reports & Reviews (1)

- Kenosha, WI, USA • Jun 28, 2023
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I ordered a robot litter box for my cat but what I received was a pillow case. It came from China! I emailed the company (with a photo) showing the big mistake. They emailed me back saying if I was to receive a full refund I’d need to ship the pillow case back to them.  Shipping for a 1lb item to china is over the amount of the item I paid for in the first place.

I have attached screen shots from our email exchanges and also a screen shot of their website confirming a full refund if an item isn’t as described.

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