phonebibi8 Reports & Reviews

phonebibi8 Reports & Reviews (1)

Scammer's email [email protected]
Total money lost $40.48
Type of a scam Online Purchase

I ordered what was advertised on facebook and then this seller's website to be a very realistic and moveable staffordshire terrier puppy doll. In the ad, they showed the doll moving on its own and appearing to look and move almost like a real puppy. However, I received instead a very cheap and poorly made plastic statute of a bulldog that looks like something I would buy for a dollar at my local gas station. This statute does not move, is not poseable, is MUCH smaller than the dolls shown, and looks NOTHING like the staffy puppy. This item is NOTHING like pictured or described in the ad.

This company fraudulently advertised a completely different product. I then raised a dispute through PayPal, since that was how I paid. PayPal told me the seller would only refund my payment if I spent my own money to ship the item back to the seller in China. However, PayPal's dispute resolution center did not have a mechanism for me to respond that the seller completely defrauded me and that it was unacceptable for me to have to pay my own money to ship the item back. I contacted PayPal through messaging and explained the issue but they have so far refused to help me further.

My original transaction ID with the seller, PhoneBibi8 is *****************. The amount I was defrauded was $40.48. The dispute resolution Case ID is *************. I filed a fraud claim with my financial institution and they temporarily awarded me back the amount that I paid while they investigate my claim. However, PayPal is committing fraud by allowing sellers commit fraud through them and taking no actions to protect buyers from fraudulent sellers, even when I sent photo proof of the fraud.

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phonebibi8 Reports & Reviews (1)

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