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PeopleCert Reports & Reviews (1)

- Sparks, NV, USA • Apr 24, 2025
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This company claims to specialize in technical examinations for IT professionals. I took a DevOps exam that was supposed to be open book and open browser, with an included ebook upon purchase. However, during the exam, I was informed that the exam guide which I thought was the ebook was not permitted, resulting in my failure. The company then tried to charge me for a retake, but after expressing my frustration, they offered a free retake voucher. I requested the promised ebook, only to be told it was not included and needed to be bought separately. When I asked which book to purchase, they said there actually wasn't a book. How can an exam be legitimate without the necessary study material? I am a professional in software and I have never been through something as amateur as this process. This is not only false advertising but also suggests the certification is bogus. When I asked for a refund, customer service admitted via email that the ebook was promised but was not actually available, yet they still refused to refund my money.

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