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PawfectToy

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PawfectToy Reports & Reviews (1)

- Baldwinsville, NY, USA
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I ordered the PawfectToy Dancing Fish toy for my cat after seeing ads for it in on Instagram. I ordered it in early July for my cat’s birthday in mid-August. I received the order confirmation once ordering. Then I heard nothing. It never shipped. I tried following up via email (I got the address from their site) at the end of July/early August. I never received a reply. My cat’s birthday came and went and still no toy and no response. I emailed again toward the end of August to cancel my order. Again, no reply. Then in early Sept I went to file a complaint with the BBB. When I went to their website it had changed to a password protected site and the homepage says “opening soon” and to put in your email address to “get notified when we launch.” I could no longer find their contact info to properly report them. They are a total scam. They delete all negative comments from their social media too. I requested a refund with my credit card company for the toy since I never received it.

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