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Patty.steevens@charter.net Reports & Reviews (1)

- O Fallon, MO, USA

: P Steevens <**************************>

Date: January 5, 2024 at 7:39:57?PM CST

To: Customer Service Team <clothinghotsales@edfjx.com>

Subject: Re: Order 7/21/23

?Ok so we are off to the court and BBB! No refund received, you are a total SCAM! I’m very disappointed in you!

On Nov 22, 2023, at 11:09?PM, Customer Service Team <clothinghotsales@edfjx.com> wrote:

?

Hello ******** ********,

Thank you for contacting me.

We apologize again for the unpleasant shopping experience we have brought to you and hope to resolve this issue as soon as possible.

We have fully understood your intention and have applied for a 100% refund for you. Refunds will be made to your [original method of payment].

Your order refund will be processed today.

Please understand that refunds usually take 15 to 25 working days, depending on the processing speed of the bank. You may be worried that your refund may not arrive immediately, but please rest assured as we can guarantee that you will eventually receive your refund.

Thank you for your patience and kindness. If you have other concerns or have not received a refund within the period mentioned above, you can contact us at any time and we will provide you with corresponding solutions.

Sincerely,

Customer Service Team</clothinghotsales@edfjx.com></clothinghotsales@edfjx.com></p...⇄

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