Park N Depart Reports & Reviews

Park N Depart Reports & Reviews (1)

Victim Location 10925
Total money lost $800.89
Type of a scam Worthless Problem-solving Service Scam

ON JULY 5TH 2022 AT APPROXIMATELY 1020 HOURS WE ARRIVED AT THE LOCATION MENTIONED ABOVE TO PARK OUR VEHICLE. UPON ARRIVAL AN ATTENDANT GREETED US AND TOLD US THE AMOUNT WE HAD TO PAY. I HAD A RESERVATION FOR THE LOCATION AND KNEW EXACTLY WHAT MY PAYMENT WOULD BE. AT THIS POINT THE ATTENDANT TRIED TO ADD ADDITIONAL FEES THAT WERE NOT MENTIONED IN THE WEBSITE NOR ITS POLICIES. I DID NOT PAY THOSE FEES BUT BECAUSE I PAYED WITH A CREDIT CARD THEY ADDED A CREDIT CARD PROCESSING FEE AS WELL AS SERVICE CHARGES WHICH THEY COULDN'T EXPLAIN WHAT FOR. ON JULY 17TH WE LANDED BACK IN NY AT APPROXIMATELY 1345 HOURS AND A PHONE CALL WAS MADE WHILE COLLECTING OUR BAGGAGE TO THE LOCATION FOR A SHUTTLE. THEIR RESPONSE WAS THE NEXT SHUTTLE WAS GOING TO BE AT 1500 HOURS . THE SHUTTLE DID NOT SHOW TILL ABOUT 1530 HOURS LEAVING US WAITING FOR AN HOUR AND A HALF TO GET A SHUTTLE RIDE TO THE LOCATION WHICH IS ONLY ABOUT 1.5 MILES AWAY. UPON ARRIVAL OF THE PARKING LOT TO RETRIEVE MY VEHICLE ONE OF THE PARKING ATTENDANTS RAISED THE WINDSHIELD WIPER TO MY VEHICLE. MY VEHICLE IS A 2019 BMW X3 THIS VEHICLES WINDSHIELD WIPERS ARE NOT SET UP TO BE RAISED. THE ATTENDANT FORCEFULLY RAISED THE WINDSHIELD WIPER CAUSING ABOUT A 2.5 IN SCRATCH ON THE HOOD EDGE OF MY VEHICLE. THE SCRATCH WAS DEEP AND REMOVED THE PAINT FROM THAT SECTION. BEFORE LEAVING THE LOCATION I BROUGHT THIS TO THEIR ATTENTION WHERE THEY OFFERED TO USE A LOCATION DOWN THE BLOCK TO FIX IT. I WAS UNABLE TO STAY AND LEAVE MY VEHICLE THERE FOR ANOTHER DAY OR TWO TO HAVE THIS FIXED. A VERBAL AGREEMENT BETWEEN ANDY (SUPERVISOR) AND I TO CALL THE NEXT DAY TO OBTAIN THE BUSINESS LICENSE NUMBER AND A NUMBER, EMAIL OR FAX WHERE I CAN SUBMIT MY ESTIMATE FOR THE DAMAGES. UPON CALLING ON JULY 18, 2022 I SPOKE WITH AN ATTENDANT WHO DID NOT HAVE THE INFORMATION NEEDED. I RECEIVED A CALL FROM ANDY WHO THEN REFUSED TO GIVE ME THE BUSINESS LICENSE NUMBER OF THE COMPANY ALSO THE DOS NUMBER WAS NEVER DISPLAYED ANYWHERE ON THE PREMISE FOR IMMEDIATE VIEWING TO THE PUBLIC.WHEN SPEAKING TO ANDY (SUPERVISOR) ON THE PHONE HE WAS VERY UNPROFESSIONAL AS WELL AS VERY EVASIVE TO MY QUESTIONS. MY ONLY TWO QQUESTIONS TO HIM WAS (1) WHERE CAN I FAX MY ESTIMATE TO AND (2) WHAT WAS THE BUSINESS LICENSE NUMBER TO THE PARKING GARAGE LOT. TO WHICH HE NEVER GAVE THE ANSWERS TO AND HUNG UP ON ME. IN MY EXPERIENCE WITH QUESTIONING PEOPLE AND ASKING CERTAIN EASY QUESTIONS THAT ARE ANSWERABLE BEING EVASIVE OR NOT GIVING ANSWERS IS A SIGN OF SOMETHING BEING HIDDEN TO AVOID FURTHER COMPLICATIONS. I BELIEVE THAT THIS ESTABLISHMENT IS STEALING MONEY FROM PEOPLE AND MAY BE FRAUDULENT. WHILE TRYING TO OBTAIN A LICENSE NUMBER ONLINE I FOUND THE PLACE TO BE CALLED AL-AZIZ ENTERPRISES AND THE DOS NUMBER 584746. I WOULD APPRECIATE IF SOMEONE WOULD LOOK INTO THIS BUSINESS AND INVESTIGATE ITS LEGALITY. AND IF FOUND TO BE FRAUDULENT OR ILLEGAL TO BE SHUT DOWN.

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