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Pappya Reports & Reviews (2)

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On August 2nd 2022 I purchased two dresses from the Pappya.com website that I navigated through Facebook. I paid a total of $87.38 for my purchase. The dresses were delivered on August 24th 2022. I immediately opened the package and was displeased with the quality of the merchandise. I reached out to the company at [email protected] and on their website to return the items. The first email response was to offer me to keep the dresses and they will give me $15. I declined. Then I got an offer for $28 and then $35, which I declined and continued to request my refund. I have never had to bargain with a business to return merchandise. I just want to warn others not to purchase anything from this business.

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I requested a return for clothing items to be returned. I paid almost $300 for 8 items and needed to return 7. They first offered me a $36 refund and to keep all the items. I said no. Then they offered me a $48 refund and to keep all the items. I said no. Then they offered me $88. I said no again. Not sure how long this will go on or if I will ever be able to make the return and get my money back. I can't find an address on their site (somehow, I missed this warning sign prior to ordering!). The return address reads "Shipping Center at 79 Thomas McGovern Dr. in Jersey City, NJ. I've tried to google it. Google maps shows it as an Amazon warehouse. In other views, it looks to be an empty warehouse. BUYER BEWARE!!!

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