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Outfittersadventure.com

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Outfittersadventure.com Reports & Reviews (2)

• Feb 10, 2024
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Items received were in good condition but it is counterfeit item.

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• Aug 16, 2023
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I ordered a youth medium basketball jersey through outfittersadventure.com. After several weeks the item was delivered, but it was an adult medium instead of a youth medium. I reached out to the support email and they said there was a warehouse error, and that I could keep the jersey and they would refund me $30 of the $70 that I had paid. I declined since the jersey did not fit my son, and they said to keep it anyways and they would refund the $70. After two weeks no refund was processed so I reached out again and they said they were having issues with refunds and I would need to have the credit card company request the refund. I asked if they could simply send the correct size that I had ordered, since they claimed they did in fact have that size in stock, but they said the only way to do that would be for me to place a new order and pay for it again, which I was obviously not going to do. I contacted my credit card company who are now working on getting a refund.

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