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Online Subscription Scam

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Online Subscription Scam Reports & Reviews (39)

- Arlington, VA, USA • Sep 04, 2025
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They do not respond to inquiries and will not cancel a trial subscription and charge a monthly fee.

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- Philadelphia, PA, USA • Jul 18, 2025
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I wanted to pay $1 for the trial but they hide the close button after paying the $1 and the continue button makes you pay the premium, I cancelled it and immediately asked for a refund. Their refund policy states if cancelled within 7 days you’ll get a refund but they responded twice refusing to give a refund saying I purchased it and I missed the window for a refund. I gave proof that I cancelled within minutes and the moment I told them I was going to report to the ScamPulse.com they stopped responding

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- Silver Spring, MD, USA • Apr 25, 2025
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When ordering anything from Aurelle and Bloom’s website, you are automatically signed up for their VIP program which costs $29.99 a month. This is stated in very small print in their terms and services. There was no email telling me that I signed up for this. I found out the next month when I was charged for this membership. To cancel this membership, you have to either fill out a request form or call them. I filled out a request form and got an email verifying the request was sent. The next month, I was charged again. I called the number. A robot answered and put me on hold but gave me the option to leave a voicemail by pressing 1. I stayed on the line for close to an hour. I left a voicemail requesting a call back. I got a call back a few hours later and the man had me verify some information that I didn’t think was necessary to this call (my address, my email, the last 4 digits of my debit card, etc.) He refunded one month and canceled my membership. i received an email confirming that my membership was canceled. Today, I received another membership charge. I called again. No one answered. I left a voicemail requesting a call back. Less then 5 minutes later, I received a call back. The man told me there was a “glitch” in their system and they “accidentally” charged people who didn’t have memberships anymore. I told him that is insane and to delete all my information from their system. He told me he did. I guess I’ll just have to wait until next month to see if this song and dance continues.

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- Silver Spring, MD, USA • Apr 24, 2025
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Look up details for Getabrillantgem. Advertised on Facebook. No history of such a place 188823886114. First, it was a disconnected number and Now they try to put you on extreme hold for long periods. Tried to take 89.00 each month after blocking them with my bank because I don't want the service. Be careful how you give your info to.

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- Rockville, MD, USA • Apr 20, 2025
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This company reached out to me multiple times for offering classes for my kids. My kids started to take classes, however, Codeyoung changed their agreement while the classes were in progress. Before we get to this point, their teachers were absent few days in row. I reached out to support and they said it was due to money. That shocked me and I said will stop charging we are going to pause these classes, because who knows, Codeyoung might change their terms for payment again. After few months Codeyoung rep reached out to my by what’s up and expressing interest to resolve the payment issue and move forward with classes. I simply asked that I pay $177 per month for two kids three classes per week each kid. And they agreed. After few classes, they paused the classes again. This time I got upset and called them scammers. My kids have not been able to take classes since then, which was last year. But I see they try to charge my credit in two weeks twice.

They need to be hold responsible and I am sure they scammed other families too. They get their credit card information and keep it on file even if they don’t receive service

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- Wilkes Barre, PA, USA • Apr 13, 2025
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Actitech Limited, Karaiskaki 13, 3032, Limassol, Cyprus - This is the location they list as their address. I purchased a subscription to the WalkFit app for 3 months for $25.99, they charged me and it came out of my account. They emailed me to thank me for the purchase and to download the app and login, so I downloaded the app, but when I tried to login it said my email was invalid and I didn’t have an account. It also didn’t appear in my Apple subscriptions list as it was supposed to so I couldn’t cancel from there. When I attempted to make a new login it tried to make me choose a new subscription at a higher price to be able to login! So I wrote to them to rectify the situation and make it so I could login; instead they quickly emailed me back (within 10 minutes) saying “We are sorry to see you go! We have cancelled your subscription, you will not receive any further charges and there is a refund pending on your account, it should arrive in your bank within 5-10 business days.” This just happened tonight so I am yet to find out if I will actually get my money back or not, but I just wanted to be able to actually USE the app I paid to use, and this is how they respond. All of it and how it is hidden even after payment screams scam to me. I only wish I had seen other bad reviews and people calling it a scam before I had purchased it. I only hope my review saves others from the same issues I had.

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- South Portland, ME, USA
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I attempted to use the service Munchpak which appeared at first to be a completely legitimate website, just to find out that they don't send out their orders placed by customers and that they also don't have an option on their website after signing up for a subscription to their service to actually cancel the subscription flatout. You need to first pause the membership first in order to even see the cancel option, creating a predatory payment platform as it may cause some cancel their credit cards out of frustration. They don't deliver products to their customers anymore, which is completely apparent looking online at their recent reviews over the past few years. They are only on the platform at this point to see if anyone is naive enough to put their credit card information on their website and collect what they may believe to be free money.

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- Denver, CO, USA
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They had my credit card due to me purchasing another service. They signed me up for a service I did not request and wanted to charge me $89 for a monthly service. I did not sign up for very predatory approach.

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- Phoenixville, PA, USA
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This business start charging my credit card without my consent in May 19th 2024. I don't know the business, never contacted them and was never contacted by them. They kept charging my credit card monthly for $3.50.

They do not pick up calls on 657.226.0606 nor answer e-mails on [email protected].

I don't know how my credit card information was obtained by them.

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- Emmaus, PA, USA
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Instagram add that misrepresented digital service, asks for payment information and then goes to “welcome” page without any amount paid / terms / conditions or confirmation shown for payment or what you’re paying for.

Company claims to be in “Estonia” but has an address in India. Paying for service also is automatically agreeing to an auto-subscription to services that are not clearly defined. They refuse to refund you. They also have PayPal on their side because PayPal told me I didn’t escalate my dispute within a proper time frame when I did. Their social media sites have a bunch of other people complaining about being scammed as well.

They also HARASS with probably upwards of 10 emails a day for many different health / spa / digital services. They also text your phone number repeatedly offering services that you can find online for free. They need to be shut down.

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- Annandale, VA, USA
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I was searching for a service to convert PDF to Word Documents and also editing documents. The website www.smallpdf.com offered the service for a 7- day free trial offer. The day I signed up for it was the same day I canceled the trial offer, because I was not satisfied with the service. I canceled the subscription however, I have been charged every month for the past 3 months for the service. There is no phone number to contact customer support and the email for support is [email protected]. They never respond to the emails. The address Steinstrasse 21, 8003 Zürich, Switzerland, should have been a warning to me about this scam.

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- Vienna, VA, USA
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In March 2024, I was looking for an old property record. Google search brought me to this site (PropertyRecs.com) which appeared legit. It asked me to pay $1 for the record, I did.

Little did I know that it started charging my credit card $9.95 per month. Since It's less than $10, I did not get an alert. I found out about the charge 5 months later. When ask why I was charged, the "chat bot" said I enrolled in a volume discount package that will charge me $9.95 per month. It's been a while, but I don't recall agreeing to such terms when I only needed one record.

The "chat bot" automatically agreed to close my account, not even trying to "hold me to my agreement" -- which indicated they do this a lot.

I post this and hope others will be alerted.

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- Peyton, CO, USA
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I emailed them directly and told them I downloaded a FREE app...when I saw the debit to my bank account, I emailed them immediately to dispute the charge. They said I signed up for a subscription which I did NOT...it was a free trial app and I deleted it when I didn't like it. Then I tried to dispute it with Paypal and they denied returning my money. I can't get a refund from either places! THey just took money out of my account without any authorization on my part!

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- Williamsport, PA, USA
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I received an email stating that I signed up for a monthly subscription. It had my name and email address and home address in the email. I did not sign up for anything!

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- Fairfax, VA, USA
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Predatory business practice of charging users a full subscription price by convincing them they are only signing up for a free trial

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- Drexel Hill, PA, USA
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Subscribed for 6 month IPTV service plan and received only 3 months service. Company stated partner issues and was locked out of panel. Requested for refund several times and never got it. Company only provided an option of another service and wanted me to subscribe to it which would be more money.

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- Clayton, CA, USA
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They claim I can’t cancel my account and won’t help me in getting out of recurring yearly charges

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- Bethlehem, PA, USA
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I spoke to an agent on this website for tv subscription (https://apollogrouptv.tv) I was told how to send the money, I did. And did not get the subscription and no reply from agent

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- Alexandria, VA, USA
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After attempting to use a mobile parking website, something popped up on my phone saying that the closeout of my parking fee was unsuccessful. I couldn't get out of the screen. I was told to click on continue for a free membership in something. I then received a charge for $49.95 which the credit card company declined. There were also charges for $1 and $1.95. Apparently this "company" is tracking parking activity to target people.

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- College Park, MD, USA
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This was a company (Antheia Services Ltd, Larnaca, Cyprus offering free subcritption to a dating site but once signed on it say that the person has subscribed to 2 companies, cupid.com and cupiddates.com, both with bogus profiles, and payment has to be made every month, and both sites start taking money almost immediately. Trying to cancel the subscrition is impossible since customer service confirms on phone and they even confirm by email that subscription is cancelled but they keep taking the maney. These are fraudulent practices and this company must be investigated and other lonely and vulnerable people protected.

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