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Online Retailer Scam - Facebook Seller

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Online Retailer Scam - Facebook Seller Reports & Reviews (8)

• Feb 19, 2026
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This company advertised its merchandise on Facebook. The business name it used is no longer active. From the tracking information, it appears to have originated in Italy though the website claims its address is: Address: 61-20 Grand Ave, Maspeth, NY 11378. I made an online purchase through Paypal on December 9 2025. Repeated attempts to find out the status of my order have resulted in them telling me they've reshipped. On their website they say the following about shipping: "Other countries:Standard Shipping (12-20days)". It is now February 19 2026 and they refuse to issue a refund. They have taken my money and provided nothing in exchange.

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- Bronx, NY, USA • Jan 07, 2026
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I ordered a Santa Snoopy from the website on Facebook December 7. Santa with. Trumpet that played Christmas music. Took forever to get here and today January 7th I received it. It's a Santa Snoopy with a bow and a bell around his neck . There is no trumpet. I'm not satisfied with this purchase and my money of 39.99 is now gone. I did email them and no response either. There is no phone number and the website is gone.

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- Massena, NY, USA • Aug 29, 2025
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A person on Facebook claimed to have a company that bought expensive second hand watches. Wanted us to send watch to them to authenticate it and then wanted bank acct number and bank to supposedly send money wire but wanted watch first. Couldn't find webb site and phone number didn't connect to business properly

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- Kensington, MD, USA • Aug 18, 2025
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Ordered online from Facebook. Long sleeve polo style shirt arrived - no sales tag, loose threads on hems, return policy - have to email, take photos of the clothes and explain why you want to return. My cc was charged $59.95 - SP Clarkson New York

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- Schertz, TX, USA • May 06, 2025
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Placed an order for evergreen dwarf grass seeds. Ordered 2 packs 25 llbs.

Received a 10 oz package of unidentified seeds.

Tried contacting the seller from number listed 86 1324 180 1044, number turned out to be invalid. I looked up the address of the seller **** Hempstead Tpke E Meadow NY 11554 and it turns out to be a dentist office. No way to cont seller. I have opened a dispute with Pay Pal.

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- Maylene, AL, USA • Mar 07, 2025
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Ordered Ultra Quick Keto+ACV on facebook. Was charged $199.85 in December and received product (5 bottles). Charged January and February. Called to cancel "subscription" on Feb 20, 2025 and asked for refund for January and February. Was told could not refund January because it was more than 30 days. Returned February package to 129-20B 20th Ave, Unit B

College Point, NY 11356.

Package returned by USPS as "VACANT UNABLE TO FORWARD".

Emailed [email protected]. They apologized for inconvenience but assured it was correct address with "Sorty Returns" instead of "Returns" as I had addressed. I asked for Refund and they said they would refund but if I wanted to return package, that was a good address and I could try UPS instead of USPS.

Sent package again by USPS with tracking number, no signature required as they instructed. Package returned "VACANT UNABLE TO FORWARD".

Looked at Credit Card yesterday to see another $199.85 for March 5.

Called the number on the bottle, 877.281-9459 last night. Was told there is no charge showing on their "Third Party" system for March but had I seen my email today saying a refund was coming. I said no. "Chris John" then sent it 4 times. I found 2 emails sent earlier and his 4 in my SPAM folder. The earliest email said they were refunding $1999.85 followed by a quick second one, stating $199.85. That was the one "Chris John" sent 4 times as we were talking. After again saying I needed the March charge credited (no product received), he said he saw no charge in his system and I needed to call my credit card company.

Called again today, asked for Billing Supervisor or number to call. Was told there is no Billing Office. They are just a "Third Party" handling customer service and there is no charge showing in their system.

Emailed [email protected] and explained second package had been returned as "VACANT..." and that there is a March charge $199.85 that needs to be reversed/removed. Also $24.60 in postage needs to be credited.

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- Towson, MD, USA • Feb 27, 2025
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SwankPosh: Ordered a few items on sale and paid via cc and never heard from them again. No answer on phone number provided by my bank.

I have ordered from sites thru FB before and never had any issues. **********

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- Humble, TX, USA
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Bought a bag from this person didn’t receive it I contact her many times text call no response she was very rude and upset when I requested my money.

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