SCAMOnline Overseas Retailer Scam - Fake Tracking Notice Reports & Reviews (1)
Online Overseas Retailer Scam - Fake Tracking Notice Contacts
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Scammer's website outdoorgearchoice.com
Scammer's email [email protected]
Country United States
Victim Location NY 10536, USA
Total money lost $115
Type of a scam Online Purchase
Shipping details are as follows:
2024-01-29 11:47
NY, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 11:47 am on January 29, 2024
2024-01-29 06:10
NY, Out for Delivery
2024-01-29 05:55
NY, Arrived at Post Office
2024-01-29 04:31
NY DISTRIBUTION CENTER, Departed USPS Regional Facility
2024-01-28 00:00
In Transit to Next Facility
2024-01-27 06:44
NY DISTRIBUTION CENTER, Arrived at USPS Regional Facility
2024-01-26 23:30
PHILLIPSBURG, NJ 08865, Arrived at USPS Facility
2024-01-26 07:01
CHICAGO IL NETWORK DISTRIBUTION CENTER, Departed USPS Regional Facility
2024-01-23 00:38
CHICAGO IL NETWORK DISTRIBUTION CENTER, Arrived at USPS Regional Origin Facility
2024-01-22 23:38
CHICAGO IL NETWORK DISTRIBUTION CENTER, Accepted at USPS Regional Facility
2024-01-22 07:12
JAMAICA, NY 11430, Departed Shipping Partner Facility, USPS Awaiting Item
2024-01-19 01:05
JAMAICA, NY 11430, Departed Shipping Partner Facility, USPS Awaiting Item
2024-01-16 06:40
JAMAICA, NY 11430, Departed Shipping Partner Facility, USPS Awaiting Item
2024-01-15 04:29
JAMAICA, NY 11430, Arrived Shipping Partner Facility, USPS Awaiting Item
2024-01-09 11:59
JAMAICA, NY 11430, Departed Shipping Partner Facility, USPS Awaiting Item
2024-01-09 09:59
JAMAICA, NY 11430, Arrived Shipping Partner Facility, USPS Awaiting Item
2024-01-09 07:59
JAMAICA, NY 11430, Picked Up By Shipping Partner, USPS Awaiting Item
2024-01-09 05:59
JAMAICA, NY 11430, Shipping Label Created, USPS Awaiting Item
Customer services questions multiple times why I want to return the items. The website has the Carhart logo, and customer service portrays them as coming from the United States. The orders arrived and both jackets were 2 sizes larger than ordered, aside from the cheap iron on Carhart logo on the jackets. The company continue to ask us to keep the product for a discount on another order, however we insisted on a refund and to return the product. They finally gave us a return address. They want us to return the product on our dollar or if we keep the merchandise the company will do a partial repayment.
The final email with return instructions and a vague threat is below:
"Dear Customer,
If you insist on returning, please return the item to the following address. But we suggest you check the shipping before you return, it may cost you a lot of money.
Please tell me the tracking number after you return, then we will refund you after we get the return package, it may take us a long time.
Address: No.218,Xinxi Avenue,Gaoxin District,Xi'an City,Shaanxi Province,China
Zip code : 710000
Phone number: 18723658493
Receiver: Tiffany Torres
If you can keep your order, we will do partial refund to you, and you can get the refund in a short time, it will be much easier for both of us, please consider it.
Thank you for your time and understanding."