Offstones Reports & Reviews (11)
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11923 NE Sumner St., STE 920243, Portland, Oregon 97250, USAPhone: |
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offstones.com
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Scammer's website offstones.com
Scammer's address 11923 NE Sumner St STE 920243, Portland, OR 97250, USA
Scammer's email [email protected]
Country United States
Victim Location MI 49684, USA
Total money lost $499.95
Type of a scam Online Purchase
EXCHANGE & REFUNDS
⭐ How To Do Exchange & Refunds?
If you are not happy with your purchase, we are always here to help. You can exchange or get a full refund 30 calendar days from the day you received your item for any unopened and unused items. We want to make all our customers happy. Buyer will be responsible for return shipping when the product is not defective.
After 30 days we will NOT offer refunds under any circumstances. If you are unhappy for any reason, please contact us at [email protected] and let us know. We want to make sure your buying experience remains pristine.
Top customer service: [censored]. Worst customer service and thieves. This is over $200 on something that doesn’t even work and can’t get anyone from the company to acknowledge that it may not work as intended because the don’t put enough information about the unit. The unit is probably only good for an extremely small space not a 2nd floor bedroom that is bigger in size. Had they put the BTUs or room ratings they would save people the troubles
Trying to figure out what to do next cuz their phone number is a joke and no one ever answers or a calls back but the answering machine hangs up before you can leave a who message.
EXCHANGE & REFUNDS
⭐ How To Do Exchange & Refunds?
If you are not happy with your purchase, we are always here to help. You can exchange or get a full refund 30 calendar days from the day you received your item for any unopened and unused items. We want to make all our customers happy. Buyer will be responsible for return shipping when the product is not defective.
After 30 days we will NOT offer refunds under any circumstances. If you are unhappy for any reason, please contact us at [email protected] and let us know. We want to make sure your buying experience remains pristine.
Scammer's website offstones.com
Scammer's address 11923 NE Sumner St STE 920243PortlandOregon, Portland, OR 97250, USA
Scammer's email [email protected]
Country United States
Victim Location OH 45309, USA
Total money lost $440
Type of a scam Online Purchase
Scammer's address 11923 NE Sumner St STE 920243PortlandOregon 97250., Portland, OR 97250, USA
Scammer's email [email protected]
Country United States
Victim Location IL 60631, USA
Total money lost $350
Type of a scam Counterfeit Product
Then after a month of waiting, sends you EDSY counterfeit/copies that are of much lesser quality and value.
The website has switched it's address twice since I've been in dispute with them. Their rep, Luzon, blatantly lied in messages to me about the product and the return.
I was forced to ship the item to India, which after a month in country, has been shipped back to me, currently in NYC customs.
The phone number listed leads to a disconnect.
The email provided comes back as invalid via Mailer Daemon.
I've been trying to get my money back since February.