SCAMOctorate.com Reports & Reviews (2)
Octorate.com Contacts
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Via Filippo Caruso, 2300173 Roma RM, ItalyPhone: |
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Scammer's website Octorate.com
Scammer's address Via Filippo Caruso, 23 00173 Rome Italy
Scammer's email [email protected]
Country United States
Type of a scam Travel/Vacations
Initial means of contact Email
New problems! Bad Experience! Stay away!
stay away from them!
Scammer's website www.octorate.com
Scammer's address Via Filippo Caruso, 23 – 00173 Rome – Italy
Scammer's email [email protected]
Country Italy
Type of a scam Travel/Vacation/Timeshare
Initial means of contact Website
Scam Company - Be Aware - Disappointing Experience with Octorate.com(Lorenzo Lella)
From the outset, the process was marred by mismanagement and technical ineptitude. Promised a seamless setup, I instead faced a series of blunders: nonexistent master accounts, duplicated accounts with differing login details, and, most distressingly, the deletion of an account that contained active reservations. Each misstep seemed to compound, leaving my business in disarray and my properties inaccurately represented across platforms.
The software itself, far from the robust tool I was led to expect, was riddled with errors and configuration issues. Promised functionalities were absent, leading to discrepancies in policy and rule applications on OTAs, directly impacting my business's reputation and operations. Despite numerous attempts to seek assistance and rectify these issues, the support offered by Octorate was woefully inadequate—generic responses, no clear guidance, and a palpable lack of progress.
The final straw came when, despite explicit contractual assurances of personalized support, my pleas for competent intervention were met with silence. The lack of accountability and professionalism in addressing the cascading series of errors not only wasted my time but also incurred additional costs for my business due to their negligence.
To those considering Octorate.com for their channel management needs, I urge caution. The reality of their service falls disastrously short of their promises, leaving you to contend with the fallout. My experience serves as a stark warning: promises unfulfilled, time squandered, and a business left to pick up the pieces.
I had no choice but to escalate matters legally and seek alternatives that respect their commitments and value their clients. Let my experience be a lesson to all - in the realm of business, transparency, and reliability are paramount. Octorate.com has shown a glaring deficiency in both.