[email protected] Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for [email protected], help other victims by adding it!
Scammer's email [email protected]
Country United States
Victim Location MI 48103, USA
Total money lost $50
Type of a scam Online Purchase
10/21/23:
Dear customer,
Thank you for contacting us.
After inspection, we found that your package has indeed arrived at your local post office and indicated that it was delivered properly.
If you have not received the package, please try to find your package in the following two ways:
1. Please contact your local post office and provide your name, address and tracking number: AM075852174CN under the carrier China Post .
2. Please check with your neighbours and family members and ask if they have signed the package for you.
If you still cannot find the package after trying these methods, we recommend negotiating the claim with the logistics company because your package may not be delivered to you in time due to negligence. If you cannot successfully coordinate with the logistics company, please contact us, and we will help you deal with it in time.
If you have any questions, please feel free to contact us.
Best regards,
Customer Service Center
(I responded requesting to speak with an actual person and a full refund)
10/25/23:
Dear Customer,
Thanks for contacting us.
Your package has indeed been delivered, a small one, you can ask your family or neighbors if it has been received.
Did you get that little package?
If you have any questions, please feel free to contact us again.
Best regards,
Customer service center
(I continued to request a refund)
10/26/23:
Dear customer,
So sorry for the trouble caused.
The logistics company says the package has been delivered to your address.
We shipped the wrong item. There should be a pair of 3D polarized sunglasses in your package, please find this package. We have lost a lot of money and we need you to find this package and we will send you the correct package.
If you have any questions, please feel free to contact us again.
Best regards,
Customer Service Center
(I continued to request refund)
10/27/23:
Dear customer,
Thank you for your reply.
We are sorry to learn that you still have not received the item, and we would like you to ask your neighbors and family members again if they signed for the package. If the package is not found, we are willing to offer you a 10% refund.
Please feel free to contact us with any questions you may have.
Best regards,
Customer Service Center
(I continued to request a refund)
11/1/23:
Dear customer,
Sorry for the trouble
Your package did arrive, if you do not receive it, we are willing to offer a 20% refund, as we also suffered the loss of the previous order, hope you can understand.
If you have any questions, please feel free to contact us again.
Best regards,
Customer service center
(I continued to request a refund)
11/4/23:
**** Sat, Nov 4, 3:36?AM (3 days ago)
to me
Dear customers,
We're sorry to hear that you still haven't received this item.
The logistics track shows that the package has been delivered normally. I am very sorry that you did not receive it.
We can only offer a 20% partial refund if the package cannot be found. Since we did ship the order, it has caused us a loss, please understand.
If you have any questions, please feel free to contact us.
Sincerely,
Customer service center
At this point, I ceased correspondence and informed my bank of the fraudulent purchase.