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NetSpend Reports & Reviews (12)

• Jun 26, 2020

Victim Location 29071
Type of a scam Credit Cards

I received a cerd in the mail thinking it was my stimulus check and then to find out it was a netspend wanting me to put money on it..i did not ask for this card and i even gave my ss# i contacted them and found out it was not my stimulus check..this is a scam to get your money

• Jan 26, 2020

Victim Location 93020
Type of a scam Sweepstakes/Lottery/Prizes

Email text claiming I won $1000 Walmart card. Answers several questions and then was informed I would be sent a credit card from Netspend. Have tried to stop them from sending by the sent the card anyway with No $1000 dollar Walmart reward.

Victim Location 80214
Total money lost $1
Type of a scam Online Purchase

My daughter received a $20 gift card for her birthday. When we tried to redeem we were directed to call netspend and told the card had "expired." After arguing how hard earned paid money could expire, they agreed to process a refund minus a processing fee. Imagine if your bank told you that your deposited money had expired. I suspect most people don't argue $20 but that policy is infuriating to me.

In this day and age where there are so many legitimate ways to make an honest dollar, netspend tries to steal money intended for a child's gift.

I hope there's a good lawyer out there that files a class action.

Victim Location 20002
Total money lost $500
Type of a scam Tech Support

OK THIS IS THE FACTOR WON I'VE HAD ACCOUNT WITH THIS BANK THAT NOT EVEN IS AN BANK THIS NET SPEND PLACE DOES ILLEAGEL ACTIVITY NOW FOR EXAMPLE SAY MY ACCOUNT WAS OVER DRAFTED AND THE IS AN MONTHLY FEE OF 5.00 THE PEOPLE WILL TAKE WHAT YOU OWE AT ONE TIME THEN COME BACK IN A FEW DAY AN THEN TAKE 5.00

WHEN THERE SUPPOSE TO TAKE IT ALL THAT 1 TIME WHY WOULD YOU TAKE JUST 9.999 AND ALL TOGETHER IT'S 15.00 SO YOU WOULD WAIT TO TAKE AN EXTRA FEE PLAN AND THE DO THIS EVERY MONT AN EXTRA 5.00 WHEN MY MONEY IS ALMOST GONE

THEN THEY WANT ILLEGALLY CHARGE ME 5.00 . TRYING TO GET AWAY FROM THIS BANK CAUSE ALL THEY DO IS KEEP MAKING STEALING NEW BANK FEES SO THIS IS HOW THE MAKE MONEY FROM ME AN EVERY ONE THAT DEALS WITH THIS PRE PAID CARD COMPANY. also THEY DO NT TELL U THAT YOUR BEING CHARGE FOR FREE BANK STATEMENTS.. they JUST CHARGE ME 5.00 AN IT TAKE 15 DAYS FOR ME TO GET AN EMAIL. OF SOME BANK STATEMENT THAT SUPPOSE TO BEE SENT FROM FROM ANY OTHER BANK. THERE SUPPOSE TO TELL U OVER THE PHONE. SO DO YOU THEN THIS IS CORRECT. THEN TO INCLUDE THEY ARE FAMOUS FOR THIS I'VE TO GET MY SUPERVISOR. THEN YOU HOLD THE PHONE FOR 45 MINS TO 1 HR TO GET TO THE SUPERVISOR. THAT'S COMPLETELY WRONG AS I JUST CALLED TO GET MY REST MY PASSWORD AND THAT TAKES 48HRS I NEED THIS INFORMATION NOW. NOT NEXT WEEK ALSO THEY NEED ODDED CAUSE ALL THEY DO IS STEAL YOUR MONEY AND MAKE IT UP FOR SOMETHING ELSE. I'M STILL ON HOLD WAITING FOR THE SUPERVISOR NOW I BEEN ON HOLD FOR 56 MINS

Victim Location 55112
Total money lost $2,024
Type of a scam Tech Support

Let's been advertises getting your paycheck faster two days however after two years of doing so that is not the case and they have no idea where my payroll funds are in addition when you asked for a supervisor your placed on hold and no one comes back when you call back they give you a generic answer like I don't know

Victim Location 23231
Type of a scam Credit Cards

First text recd 11/29/2016 with alert to reply yes to enroll...I ignored.

On 12/5/2016 recd txt that my balance was $0.00 and option to reply stop if I don't want text msgs...I ignored

Today 12/12/2016 another $0.00 balance msg.

I do not have a NetSpend acct...did not enroll and I am concerned this is Phishing so I not replied but would like txt msgs to stop

Victim Location 64086
Total money lost $50
Type of a scam Credit Cards

Found a card that I received last Christmas. Called to activate it and was told that there was a balance of $8 out of $50. They have a $5.95 maintenance fee per month!!! Someone spent $50 to give this to me for NetSpend to keep the money!! WOW! I thought that it was made illegal to have maintenance fees or to have expiration dates on gift cards.

Victim Location 92555
Type of a scam Other

Netspend offers a free program through TurboTax who is their 'Partner in Crime'. They offer an easy way of getting your tax return by recieving a prepaid card and having the card loaded via direct deposit when the refund arrives. Sounds easy right? Wrong. There is a rigorous activation system you must go through in order to even receive your card. Netspend employees lied, told me that my card was being 'Expedited' when it was never on its was, then I was told by a man who spoke very little english to verify myself by sending pictures of personal documents. (Note* that they are partnered with TurboTax and should not need the information I just sent them.) Not only is this unprofessional, but it sounds like Identity Thef. Why would I need to send personal documents to people who I do not know? Why do all of their employees sound like they're in India with google translate on the ready? This is very, very shady business & I would not reccomend Netspend, nor TurboTax. Since it seems their only service is taking money from real, struggling people.

Victim Location 46635
Type of a scam Credit Cards

There was a credit card issued in my daughters name and my child is 12 years old. These people are not getting enough information from there callers to make sure they are who they say they are. Anyone can get a credit card in anyones name through this company.

Victim Location 73084
Type of a scam Identity Theft

I honestly do not know if this is a legitimate scam or not, but I have never been asked to take pictures of my private documentation, and send it to a card company or any other business for verification. I received this netspend card in the mail, and was going to simply activate it as I had done in the past with no problems. today I gave them all of my private info, along with my ss# etc.., then after I was told my card was now activated I was directed to another person that went on to tell me that I wasn't activated until I took pictures of my private documentation and sent it to them. just confused and worried about getting my Identity stolen this way! I just wanted some feedback from you so I can relax, and just know that this is a new policy of theirs or what?

Thank you for you time...

Victim Location 41076
Type of a scam Utility

A company named *** called and asked for 1500.00 up front to cut the cable bill in half through ***.

Victim Location 63151
Total money lost $4,100
Type of a scam Identity Theft

Someone E filed a tax return in my name. Got the return in advanced through a prepaid debit card issued through netSpend and spent it at a Walmart SuperCenter in Atlanta, Georgia.

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