Nerd tech solutions Reports & Reviews

Nerd tech solutions Reports & Reviews (6)

Scammer's phone 08 7200-0023
Country Australia
Type of a scam Tech Support
Initial means of contact Phone

I don't know whether I have been conned, but perhaps so after reading website on Nerd Solutions.

My computer froze - with message as per photo.

I purchased a new "Windows 10 program' for $US199.99 on advice that my former 'Windows 10' was corrupted. I gave access (as per photo 2) and after installation the computer operated and data appears to be intact. Have I been conned and what action should I take to secure my data?

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Fraud

I was trying to reset Prime Video on my roku and it said I had to call a number to do so. Well I didn't know it was a scam. He said I had to pay for it to turn back on. Well I just did a 6 month for $92.00 thinking In was paying for my Amazon Prime. Well had no idea it was a scam until now when I read these other reviews. I hope someone could get in touch with Amazon Prime and let them know what is going on.

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Nerd tech solutions - Scam Company

They did not hijack your call; you called them directly for Amazon Support.
Don't Google for numbers; use a company's website. they do scam and will get your card details.

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Almost identical situation with Nerd Tech Solutions. I installed a new Roku Express device on my TV. Amazon Prime would not activate and actually gave me an error message to call the number. Connected with a Nerd Tech Solutions support person who very carefully walked me through the fact that Amazon Prime had switched from automatic to manual billing due to COVID and that my annual subscription had not gone through. Somehow Nerd Tech Solutions was able to block the activation of Amazon Prime through my new Roku Express. After a lengthy discussion where I had to agree via text message to the charge they somehow activated the channel. When I checked with Amazon this morning I found that my renewal did IN FACT process last June and there was no issue with my account. This was a total SCAM by Nerd Tech Solutions. It appears that Amazon and/or Roku have an issue with Nerd Tech Solutions intercepting the activation process. It all looked legitimate.

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Victim Location 82070
Total money lost $149.99
Type of a scam Tech Support

On August 2, 2021, I tried to install a new app on my smart tv. The directions were to sign into my Amazon account to input the code. At that time a new dialog box appeared that told me that there was a problem that had to be addressed. In order to add the app to my device and to proceed that I had to call this number to fix the problem. That should have alerted me but it was late and I was annoyed that I couldn’t just put in the code into the Amazon box and carry on. So, I called the number without thinking first.

When I called the number, I then was the recipient of a scam pitch that offered me a new “deal” for my Amazon Prime membership. My account was “old” and I was to let him upgrade my account and he was offering me two years of Amazon Prime for $149.99. Unfortunately, only after I went through the process of agreeing to the buy two years of Amazon Prime, I was suspicious. All of a sudden it occurred to me that there was no such legitimate offer. Then I began to search the internet for this so-called deal.

I am embarrassed that I fell for the scam. The call took an exceedingly long time. He kept asking for more information. I expressed dismay and exasperation that the process took so long; he was friendly and cajoled me along. The person on the call accessed my account, had me change my password, and I even gave them my social security number! I was totally duped in the moment. The scammer had me convinced that I had to make these changes to my account AND that he was offering me a great deal for two years of Prime.

I started the dispute process with the credit card company. Nerd Tech responded with a receipt, product description, and my signed contract so my company is going to post the amount against my account. I supplied with instructions on how to continue the dispute.

The “Product Description” supplied to my credit card company from Nerd Tech was false. The man did not tell me he was from an “independent support team” or an “independent company” It was implied that he was from Amazon since the pop-up came via an Amazon link. He never told me that he was offering a “tech support” plan and I was to choose one. He told me he was offering me to buy two years of Amazon Prime for that amount.

The receipt supplied the credit card company by Nerd Tech Solutions is false; it states that I purchased customer support. The scammer sold me an illegitimate offer of two years of Amazon Prime; he never called his service “customer support” or “tech support.”

The "Contract and Terms" was also false. The verbiage does not agree with what the scammer sold me on the phone.

Further proof that it was a scam is that I called the number back soon after and could not contact a bona fide company. When I discovered there was no such offer for Prime, I called the number and the same person answered the call. He did not identify himself as from the “Nerd Tech” business as would be customary. He just said hello as you would on a personal call. I told him I knew I had been scammed, that no such offer existed and I wanted him to cancel my purchase. He seemed nervous and said I would get a call back right away. Of course, my call wasn’t returned and I started the dispute process with the credit card company. I called the number again and a recording said the number was inactive. I looked up Nerd Tech online and the same number was stated.

Yes, I was duped. Yes, I provided information I should not have provided. Yes, I docu-signed the so-called contract that I did not read carefully. I cannot prove that this company contacted me via the Amazon app with their malicious code that sent a pop-up window that gave me fraudulent information. I did start the process to dispute the charge immediately and I have provided the credit card company with documentation that many others have been scammed in the same way. I found the ScamPulse.com "alert" report on Nerd Tech and copied it into my dispute letter.

Now after my being duped into giving all this information, I felt I had to cancel my credit card and wait for a new one to arrive. Also, for caution’s sake, I went to my trusted virus protection company and paid another $150 to update my tech support contract for another year so that they would go through my computer for malicious bugs.

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Scammer's phone 18006310295
Scammer's website www.nerdtechsolutions.com
Scammer's address 9810 maple park unit c, Live Oak, CA, USA
Scammer's email [email protected]
Total money lost $350
Type of a scam Tech Support

They called my mother and offered her 5 years of Amazon prime . They had the last 4 digits of her credit card number

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Nerd tech solutions Contacts

Address:

9810 Maple park, Unit c , Live oak, California 95953, USA

Phone:

+1 (800) 631-0295

+1 (087) 200-0023

Website:

www.nerdtechsolutions.com

E-mails:

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