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N2Invent Reports & Reviews (38)

Resolved
- Fountain Valley, CA, USA

I saw an ad on YouTube about this this new company that are selling drones for $100 that are just as good if not better than drones that are much more expensive. They never produce the product. After I ordered it I decided to cancel the order, but then they offered to give me back 50% of my purchase price. Suprisingly they did refund the 50% money back to my bank account. 2 weeks later I contacted them about where is my order, they said it will be shipped at the end of the week. I did receive a tracking order, but it shows the product has not made it to the postal office for delivery and that was two weeks ago. Now they won't answer my emails? It's been almost 2months since I ordered this drone and received nothing? And YouTube still runs these commercials constantly? This scam needs to stop, especially before xmas.

We appreciate your time writing about us. We would like to re-assure you that our Company is legitimate. We ship out orders within 9 business days after the order has been placed, however we expect a bit more delay due to the current situation.

Once the order has shipped, a tracking number will be emailed to the customer's email address on file. After receipt of the tracking number, standard delivery time frame is 10 - 15 business days at the latest. Due to the global pandemic, delivery time frame may take longer than usual. Rest assured that all orders will be delivered.

Unfortunately we have no way to track the order, if it is in transit from China to US. Once it reaches USPS, there will be an update on their website.

We make it a priority to protect our customer's personal information. We encourage you to reach out to us privately by calling us at 1-877-607-0559 or sending as an email to [email protected]. You may also reach us at our website https://shop.n2invent.com/pages/contact-us.

We thank you for your cooperation and understanding during this tough times.

Regards,
Joshua

Resolved
- Conyers, GA, USA

Order 2 drones never got them they gave me a tracking number much to long nit right never got package

+1

We appreciate your time writing about us. We would like to re-assure you that our Company is legitimate. We ship out orders within 9 business days after the order has been placed, however we expect a bit more delay due to the current situation.

Once the order has shipped, a tracking number will be emailed to the customer's email address on file. After receipt of the tracking number, standard delivery time frame is 10 - 15 business days at the latest. Due to the global pandemic, delivery time frame may take longer than usual. Rest assured that all orders will be delivered.

Unfortunately we have no way to track the order, if it is in transit from China to US. Once it reaches USPS, there will be an update on their website.

We make it a priority to protect our customer's personal information. We encourage you to reach out to us privately by calling us at 1-877-607-0559 or sending as an email to [email protected]. You may also reach us at our website https://shop.n2invent.com/pages/contact-us.

We thank you for your cooperation and understanding during this tough times.

Regards,
Joshua

Resolved

I bought a product on May 1 and was told it was shipped but the tracking is still showing that it is still there in California, I ask for a refund and they won't return money and won't tell me were the product is, sound like to me it is coming from China. They are also scamming the postal service with fake shipping tracking number

+1

We appreciate your time writing about us. We would like to re-assure you that our Company is legitimate. We ship out orders within 9 business days after the order has been placed, however we expect a bit more delay due to the current situation.

Once the order has shipped, a tracking number will be emailed to the customer's email address on file. After receipt of the tracking number, standard delivery time frame is 10 - 15 business days at the latest. Due to the global pandemic, delivery time frame may take longer than usual. Rest assured that all orders will be delivered.

Unfortunately we have no way to track the order, if it is in transit from China to US. Once it reaches USPS, there will be an update on their website.

We make it a priority to protect our customer's personal information. We encourage you to reach out to us privately by calling us at 1-877-607-0559 or sending as an email to [email protected]. You may also reach us at our website https://shop.n2invent.com/pages/contact-us.

We thank you for your cooperation and understanding during this tough times.

Regards,
Joshua

Resolved
- Edgewood, NM, USA

This theft occurred because I was stupid. I paid 105.90 on 04/02/2020, for a camera drone that does not exist and the advertisement was false and misleading. This "company" doesn't even offer a customer service number to track your merchandise. It claims to be a business from Atascadero, California. If possible please let the world know about these thieves.

I too have been taken and I have read many many more people's reviews that all say the same things in every comment that I've read here, if nothing else they got big ones! Isn't it illegal to manipulate the Federal Government by falsifying USPS documents at their subsequent agreements? Getting slammed by the Feds seems like a great Penance!
I doubt anyone wants this Customer Service address, you'll get a reply but feel no closer to your order but there's this ----> [email protected]

We appreciate your time writing about us. We would like to re-assure you that our Company is legitimate. We ship out orders within 9 business days after the order has been placed, however we expect a bit more delay due to the current situation.

Once the order has shipped, a tracking number will be emailed to the customer's email address on file. After receipt of the tracking number, standard delivery time frame is 10 - 15 business days at the latest. Due to the global pandemic, delivery time frame may take longer than usual. Rest assured that all orders will be delivered.

Unfortunately we have no way to track the order, if it is in transit from China to US. Once it reaches USPS, there will be an update on their website.

We make it a priority to protect our customer's personal information. We encourage you to reach out to us privately by calling us at 1-877-607-0559 or sending as an email to [email protected]. You may also reach us at our website https://shop.n2invent.com/pages/contact-us.

We thank you for your cooperation and understanding during this tough times.

Regards,
Joshua

Resolved
- Logansport, IN, USA

There is a commercial on you tube selling a drone, says an employee of big company got fired for designing a indestructible drone. He went out on his own and made his own drone which is bad xss, so I bought one. I found out this drone was not invented by this guy, has been on market for awhile, decent drone for $50 but I paid $100. The drone isn't what is advertised, not as good. I asked n2invent if I could return and they gave me a RMA Number to return, but all the reviews I have read about them say, they take returns but don't refund money. So I didn't return drone since rather have something for my money instead of nothing. They still have these commercials on you tube as of 3/8/2020, scamming more people. I really hope someone stops them.

We value your feed backs and appreciate your time writing about us. We sincerely apologize if the product received is not as expected. We assure you that all customers who returned the unit received a full refund, shipping fee included. I encourage you to please reach out to us and I am confident we can work together to get this resolved. All we need is the tracking number used in the return(If available). Once the returned unit gets delivered to our return address, a full refund will be issued. Refunds come in 2 ways, either by refunding the amount paid to the debit/credit card used to place the order or by check if ever the debit/credit card used to place the order has no capability of accepting refunds.

We make it a priority to protect our customer's personal information. We encourage you to reach out to us privately by calling us at 1-877-607-0559 or sending as an email to [email protected]. You may also reach us at our website https://shop.n2invent.com/pages/contact-us.

We thank you for your cooperation and understanding during this tough times.

Regards,
Joshua

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