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myvacationvoucher.com Reports & Reviews (1)

- Beeville, TX, USA • Apr 19, 2026

As of today, April 19, 2026, I contacted my hotel in Hawaii to confirm that my reservation was still active and unchanged since I originally booked it in December 2025. Unfortunately, I was informed that the reservation had been cancelled due to “no payment.” I was told that four email notifications were sent requesting an updated payment method, yet the card on file was not mine, and the email address used for those notifications was not mine either.

Because of this error, we are now having to search for last-minute accommodations, and we are concerned about the impact this may have on our 10-year anniversary trip.

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