SCAMMypassporthub Reports & Reviews (3)
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mypassporthub.com
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I started filling out the application that they sent me and realized that the small print still stated paying by check to the US GOVT. I immediately emailed MyPassportHub asking them how the US GOVT would know that I paid for the passport already... NO reply. I called their phone number and it only went to a virtual assistant that asked for my phone number and authentication code and then promptly hung up on me. I then realized that this scammer company was charging me $120 to simply fill out the application for me!! I went to my credit card company and immediately reported a dispute to the amount charged. They have started a fraud claim. In the meantime I sent numerous emails to the My Passport Hub and called their phone number until FINALLY they replied by asking me to respond to a What's App message. I had no idea of what that was, so asked my nephews and they told me how to download the app. I did so, and the company responded by stating that they'd look into the claim. After 48 hours I did receive an email from MyPassportHub stating the following:" Your passport application with mypassporthub has been refunded due to a problem with your payment details and you should receive the refund within 1-10 business days." I have not been able to confirm the refund yet but am hopeful that the email is legit and if not, at least I can use it as a reason for the credit card company to seek full resolution.