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M.yelp.com Reports & Reviews (2)

- Huntington Beach, CA, USA • Mar 26, 2025
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I reached out to one of the co-owners of Sleep Kings Mattress Liquidators on Facebook Marketplace. Her name is Jackie Felix. Jackie had a Facebook ad selling a brand new never been used authentic Tempurpedic Pro Adapt Hybrid King Size Mattress for $1,300. She explained to me the low price is because they are a liquidator that sells overstocked items. We agreed on the price and I purchased the mattress at their physical storefront location in Downey, CA. The other co-owner who is Jackie’s husband by the name of Manuel Felix was there at the store. Manuel did not allow me try on the mattress, because it was stacked between a dozen other mattresses and he said there’s no way he can let me try it. I assumed they are a legit business, because they have a store front, so I took a risk. He took my order and payment via Zelle, and confirmed that they are an authorized Tempurpedic dealer and reassured me that they sell only authentic Tempurpedic mattresses. Once I receive the mattress from delivery and tried it out, I could tell right away that the mattress is not a Tempurpedic, because I own the same model mattress in a queen size. Later I removed the mattress covering and discovered significant difference in the construction and material used between the mattress I bought from Mr. and Mrs. Felix versus the queen size Tempurpedic that I own. The one they sold to me was made with cheap foam material that is far from a Tempurpedic. This is a scam that I want to report to BBB, so others don’t have to suffer what I had to go through.

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- Houston, TX, USA • Oct 16, 2024
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This company is a Chinese travel agency that specializes in processing Chinese visas and serves as a courier service for receiving packages from China. Recently, I have discovered the following issues with this company:

Fraudulent Activities: The company charges customers high service fees for visa processing but fails to deliver the promised services. Many customers have reported that after payment, they did not receive the promised visa.

Cash Transactions: The company only accepts cash payments, making it difficult for customers to trace and recover any potential losses, thus increasing the risk of fraud.

Pyramid Scheme Products: In their store, I found that they are also selling products related to pyramid schemes, which involves illegal operations. This behavior not only affects consumer rights but may also violate relevant laws and regulations.

I believe these actions seriously undermine consumer rights and legal interests and may also violate tax regulations. I hope that the relevant authorities can investigate this company and take appropriate measures to protect consumer rights.

Thank you!

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