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My Product Perks

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My Product Perks Reports & Reviews (9)

Same as others... $39.99 charge on my card with reference epicbodygo. My bank caught the fraud and didn't pay it. But now my card is turned off. I called the number associate with the charge 844-406-1692 and got the run around too. The CS rep had a lot of information about me though (incl. my daughter's name) which is scary! The guy tried to get me to pay another $50 while I was telling him this was a fraudulent charge - which I said not to. Then said he'd process a refund. Crazy. And scary how much info they had. Thankfully that card is dead now. I highly recommend anyone else this company has charged cancel their associated card. They've got a lot of information about you on file!

I live on disability and I got charged for this, and they told me to go to the site and use my reward points which I did not order it cost me an overdraft fee, and they said they could only give me fifty percent of it back and do nothing about my overdraft fees it cost me for something I can't even log in to see this is crazy

Linda, Call your bank and tell them it was fraud and want want to file a complaint for a chargeback.

Just deposited money in my bank account today and I looked on my phone a hour latter on my bank app and noticed 39.99 withdraw from my account I called up the number and the guy had to think about a fake name to give me and then continued to rant on about how apparently I signed up for there rewards program for product perks.com I never ever even heard this name before let alone have product perks in my history of my phone i demanded my money back and he said 3 to 10 business days I can get 70% of it back smh i ended up canceling my debit card and have to go through the process of getting a new one now.

I got a charge at my bank for $39.99. I do a lot of online shopping, so before assuming it was something I didn’t ask for, I thought it simply might have been something I forgot about ordering or that it was something with a parent company name that just didn’t match.

The charge showed up in my online bank app as “Super Muscle Su 844-4071145 CA”. It looked like it might be a toll free number to call in Cali, so I took a chance. Got an automated voice that basically just said “someone will be with you shortly; all operators busy” — something to that affect — no mention of a company name. So I very quickly became even more suspicious.

After nearly 20 mins of waiting, a lady came on the phone who sounded Jamaican (reminded me of the old Miss Cleo commercials). I asked her what company she is with, and she wouldn’t immediately answer, but instead asked me if I was having an issue with my rewards or a charge.

So I go into the whole thing about not recognizing the charge, and wanted to know who charged my debit card and why. She said, “I don’t know what company, but it’s bc you signed up for a rewards program when you ordered something online”, and that I have 100 reward points. Knowing myself well enough to know I don’t sign up for d[censored] [censored] like that and that I always read the fine print, I told her that was BS and that I wanted to know who the company was. She said she couldn’t know, bc they offer their program to “so many people.”

I told her I don’t want their stupid rewards program and that I want it cancelled and my money back. She said she could cancel it, gave me a cancellation ID #, and proceeded to tell me I could get a 50% refund.

Mind you, I’m a retired cop, and I’ve seen a few people scammed over the years, and often the scammers aren’t super smart, so you can sometimes bluff them into doing the right thing — not bc it’s right — but self preservation. So I told her, I would contact my bank, the BBB, and the feds to launch an investigation, as well as get my money back when I had the bank reverse the charge. I explained that I didn’t ask for their program, didn’t want it, and didn’t authorize it in any way, neither directly, nor via tacit consent and that I expected ALL my money back now.

She said to hold the line again, like she did the first time when she cancelled the subscription, and then came back with a transaction ID # and advised it would go back to my account in 3-10 business days.

That said, I’ll be calling my bank next to cancel my debit card, refute the charge, and hopefully stop it from happening again that way. Obviously, the card info is still out there.

I’m sure they’ll refund it, bc in order to continue the scam, they’ll willingly lose a few to win several. Many people may not catch it right away or may not feel like fighting it, won’t know how to fight it, and will just give up and eat the charge. But in order to get paid with a card, they have to have some kind of legitimate way of being paid set up, and if the feds come knocking, there goes their golden goose. So it’s easier to loose a few bucks and rake in a bunch while you can.

I did ask her where she’s located, and she said Florida. I asked if that’s where the home office is located also, or if it’s just her call center there. She said she has no way of knowing, that she does customer service calls for several businesses and product lines. She said the name of her company is “Product Perks” and that’s all she could tell me.

Note: In order to get my refund, she asked for my first and last name, and my zip code, which I gave. This is what makes me assume they’re storing the card info somehow and why I’ll be cancelling mine.

We’ll see how this goes. I’LOL post again if I can to advise how my specific refund goes — IF it goes through, and what (if anything) happens.

Best of luck to you all.

- Josh (4/15/2022)
Said I signed up when I purchased something…somewhere…from someone

I noticed a charge for $39.99 that was taken out of my checking account with a phone number attached. When I called the number they told me that I signed up for their rewards program on their website and I received a confirmation email from them. None of that is true because I’ve never seen nor heard of the website. Also, I did not receive an email. I then was told that I’m only entitled to 50% my money back, plus she was going to give me 100 rewards points. The representative couldn’t tell me where I signed up how I signed up or how they even received my information. I told her to cancel the membership and I would like all of my money back since I did not sign up for this and I will not be using the points. She then said the best she could do was to give me back 75% of my money and cancel the subscription I supposedly signed up for. I immediately asked for a supervisor. The supervisor said the same thing that I would only be refunded 75% of what I was charged. I will dispute the rest with my bank. She said she cancelled the membership but I will be forced to change debit cards because I don't trust this company.

this is the second time this scammer has deducted money from my bank account. the first time was a "trial" that my husband didn't cancel. he purchased a messager for $6(cost of shipping only) I was told my husband should have read the fine print that said cancel in 14 days. well, he didn't get the product until after 14 days( which was so how was he supposed to rate the product anyway.... well they charged my account $ 99.99( for the cost of the product). so I canceled the subscription at that time. just ate the cost of this scam.... and now this time the scammer stated that I signed up for an awards program. It's a monthly subscription of $39.99 to get points to purchase items on their website. The scammer began to tell me it was a trial.... he stumbled over his words and said no not a trial instead he told me I signed up 2 days ago for awards. LIE I did not. I stopped using the gmail account he quoted that i signed up with...They have my information stored in their system from the previous scam and are trying to see what they can get away with by deducting money from people's accounts. This scammer needs to be shut down.

+1

I had a charge for 39.99 on my debit card that I did not authorize. The phone number attached did not state the name of the company and I had to ask the rep what it was. I had her cancel the account and I will be disputing this charge with my bank.

+4

This morning I noticed that $39.99 had been taken out of my checking account with a phone number attached. When I called the number they told me that I signed up for their rewards program on their website and I received a confirmation email from them. None of that is true I’ve never seen the website or received an email. I then was told that I’m only entitled to half my money back and I had only been signed up for three days. The operator couldn’t tell me where I signed up how I signed up or how they even received my information. She also told me there was no supervisor on today which I find very hard to believe. By the end of our conversation she did authorize giving me back 75% of my money and canceling the subscription I supposedly signed up for.

+5
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