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MY Photo Socks

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MY Photo Socks Reports & Reviews (8)

• Sep 16, 2020

I wish I had one my research and read reviews before making a purchase. I paid $85 for a jigsaw puzzle with a custom photo for my mum's birthday. After no indication the jigsaw was being shipped from overseas or delayed due to COVID and continuous fake shipping information and no follow up to any of my requests for an update, the product arrived over 5 weeks later than advised. The image quality (a landscape picture of our group at Bryce Canyon in the US) was of such poor quality that when pulled apart there is no way the puzzle could be completed as it was one big blurred colour and no definition between any of the objects in the picture- trees were grey- a man in our pictures shirt came out a washy shade of black instead of blue. After 5 months of follow up now, I get canned copy-paste responses from fake support people offering 40% refunds, no refund, 70% refund, and then some starting the query all over again and requesting I send photos (which I have now done multiple times). I've tried all avenues to get a resolution but it appears they are a faulty company and I don't ever think I'll get my money back. I will continue to post across as many social media channels as I can so no other customers experience the disappoint in not being able to visit family for a special birthday, but on top of that, having a gift delivered 5 weeks late and looking like it was made by a kindergarten kid. Buyer beware- don't waste your time with this scam of a company.

• Aug 25, 2020

I purchased pyjama pants online. Never received confirmation of my order but money was taken straight away... ive sent email after email and had NO contact 😡 im fuming... its cost $74 AUD... I want my money back pronto...

• Jun 18, 2020

I was charged the day I ordered one pair of socks. A month later I have no product.

I emailed the "business" and got two replies.
1- I made no order
2- my order had shipped

I was given multiple fake tracking sites.

It has now been 6 weeks since I ordered my product and still no arrival. I’m extremely disappointed and to be completely honest already regret my purchase. I understand Covid has meant longer waits and delivery, etc and I’ve been completely patient but 6 weeks for a 2 week purchase is absolutely ridiculous. My partners birthday is well and truly passed. I won’t be recommending the product sadly to anyone. I will also be contacting the Australian Competition and Consumer Commission as I fear this product has been a scam. It said it was sent last Monday and my tracking number doesn’t work. Nor has it arrived. I want my $60 refunded. Appalling and fake advertising. Do not say it will be a 2 week process if it’s a 2 month process.

• Dec 26, 2019

Victim Location 45208
Total money lost $46
Type of a scam Online Purchase

I ordered three different items from the My Photo Socks website on December 9th, 2019. I was told that I would receive the item by Christmas and that everything was made in the USA. Not only did I not receive a product, but I was charged a fee for a foreign transaction fee from Hong Kong. I have sent multiple emails with no response and no product update other than “processing”. If you look at the My Photo Socks Facebook page and see the community posts everyone has been scammed. Very few ever actually receive a product and when they do it’s someone else’s item. No one ever receives a company response. People need to be warned before spending their money.

Victim Location 07054
Total money lost $51.85
Type of a scam Online Purchase

Facebook account:

Other stores website:

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I first order their socks on Dec 4th. I, unfortunately, made a mistake and contacted them immediately right after the purchase. They had told me it had already gone to production and I would be able to cancel the order and reorder without any issues. I did so and it was noted that it would take 7-10 days to receive. I made the new order on Dec 7th. I got a notice that my order won't be coming on time and I had email, facebook message, sent a message through their website that I wanted a refund. Many more customers haven't received their order since placing it at the beginning of November. This now concerns me especially since all communication has stopped and my tracking still says progressing but money has been taken out.

Victim Location 27534
Total money lost $27.94
Type of a scam Online Purchase

I ordered socks for my wife for Christmas a few days before Thanksgiving. Socks with a photo of our cat on them. I chose 3 - 5 day delivery. The socks were $24 plus $8 shipping. Money immediately came out of PayPal listed as a jewelry store. Odd, but it happens. No confirmation email until over a week later - no ordered date, no projected delivery date. And the tracking number isnt real. Its now 14DEC and they havent replied to emails or shipped the socks and now i see, all over Facebook, the same is happening to others.

Victim Location 80121
Total money lost $23.94
Type of a scam Online Purchase

I ordered a pair of socks from them, and reached out multiple time because the status of my order has not changed. The say they will respond within 48 hours. They don't. The don't offer a phone number or address on their website. They charged my card. I have tried to contact them through social media, via email, and through their website. I am not the only person with these complaints. Facebook has a ton. I would love my order. On their facebook page they say they are behind, but there are tons of people who ordered over a month ago, or who have not received their order. I'm not sure if this is a legitimate business who is a mess, or an organization that just takes money. All I know is I am still waiting to hear from them, I gave them money, and they refuse to respond.

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MY Photo Socks Contacts

Address: 2180 5th ave Ronkonkoma, NY, USA

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