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MY MOVING CHANGES Reports & Reviews (13)

I thought I had completed an online address change with the USPS when I received a fraud alert from my bank, USAA. After reading all the complaints, it's evident that My Moving Changes company is capitalizing on the fact that people think they're on the USPS site when they're not, and that they are not only fraudulently charging $99.80 for a service that the USPS only charges $1.10 for, but also made their own website look almost exactly like the USPS website to perpetuate that confusion. This company should not only be taken down but criminally prosecuted, especially in light of all the other filed complaints that the address changes don't even get completed. Another concern in addition to the charges is all the sensitive info they have on us, now. I ended up closing my credit card and getting a new one through my bank, because My Moving Changes can't be trusted with that info. I was fortunate that my bank caught this, but I still lost out on hours spent on fixing the situation.

I was trying to get a address change and today when I looked on my account and saw a $99 charge on account. Thanks

Thought I was changing my address with USPS for $1.05 but they charged my account $79.95. When I called the customer support number they wouldn't even let me talk to a person. This is a scam. They collect your information and then charge you $80.

- Alexandria, VA, USA

I noticed a charge for $79.95 on my bank statement for "My Moving Changes." After looking online, it seems that this scam impersonates the USPS change-of-address website and instead of authorizing the $1.00 change of address charge, you pay $79.95. I never authorized this amount at any point and was sure I was using the USPS website, as I have done a change-of-address request multiple times before. Not clear how this happened but My Moving Changes is absolutely a scam business.

I thought I was on a United States Postal Service website. I was scammed out of $160 because they are charging a monthly fee of $80 for my address change.

- Hoboken, NJ, USA

I needed to change my address and i typed USPS and this site was the first one that popped up. So I thought it was USPS and obviously put in all my info and now I was looking at my bank statement and see this $80 charged for what I thought would have been $1....WT[censored]

I am calling then AS SOON AS THEY ARE OPEN!! Are you kidding me right now!!??? I wouldnt had mind upto $10 but 80??? NO WAY !!!!

Filed moving change, they took the money. I email them to give it back and i have not received it.

- Minneapolis, MN, USA

I moved yesterday and thought I was just simply changing my address through USPS postal service. I was then redirected and went to enter in my credit card information which is normally a $1.05 charge, which they never even indicated the amount that would be charged, but it was $79.95. My bank called me the next day to let me know fraudulent activity occurred on my account. I contacted my moving changes to tell the man what had happened. All I wanted was for my mail to be forwarded to my next address. He said all he could do for me was to give me 50% off. Moving is already expensive and stressful and this is ridiculous they would not reverse it out completely. This is not what I wanted to sign up for in the first place and is not a good way to run a business. Not happy!

- Burnet, TX, USA

Did not realize i would be charged $80.00 for this service. will be disputing it with my bank!

- Joshua, TX, USA

I am moving from one city to another here in Texas. It is stressful enough to be moving and contacting companies online to get things cancelled and set up. I went to the uspostal website to change my address. I can't explain how but I did the address and somehow this company linked in or over and they ended up with my credit card information and have charged me $79.95 FOR ABSOLUTELY NOTHING. The US post office is supposed to charge $1.50 for this service.

This company now has my debit card information and my new and old mailing address.

- Crestview, FL, USA

My moving changes pretended to be USPS change of address website. Took debit card info like USPS does to charge about 1$ to verify you are the resident at that address to give permission to change it. But my moving changes was actually a fake USPS website that charged me $80, and I am afraid they will steal more from me!

- Campbellsburg, IN, USA

The company appears if you search for changing your address with the USPS. Their website implies its officially the USPS and they never mention they will charge you $79.95 for a simple change of address. If you call them, all they will offer is 50% refund.

They will try to get you to accept the 50% refund but just keep denying charges. You should receive a full refund. I will let you know in a couple of days how it goes.

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