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Mortgage Service Center

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Mortgage Service Center Reports & Reviews (15)

- Elizabethtown, KY, USA • 17 h ago
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We have been trying to reach you regarding a matter of importance as it relates to protecting your mortgage with ROCKET MORTGAGE. The call was from Mortgage Service Center at (833) 388-1640. Please call.

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- Butte, MT, USA • Mar 31, 2026
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I recieved a piece of mail from Mortgage Service Center with my county, close date, loan amount, lender name, my name, and motgage id on it posing as my mortgage lender saying they have been trying to reach me and to call a number. It was from PO Box 19595 in jacksonville, FL.

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- Hampton, VA, USA • Mar 25, 2026
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Used our first name & last name

Our City we live in

LARGE Loan amount & closing date

Mortgage ID # listed

Letter stating the Importance of reaching us relating our mortgage. DID not match anything we have done!

No signature, Just “Thank You, “The Mortgage Center”

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- Bel Air, MD, USA • Mar 23, 2026
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They sent a letter appearing from direct mortgage loans from Mortgage Service Center saying "we have been trying to reach you regarding a matter of importance as it relates to your mortgage. Please call 1-833-408-1591. Thank you, The Mortgage Service Center

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- Saint Charles, MO, USA • Mar 20, 2026
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PO Box 19595

Jacksonville, FL 32245-9595

RE: FIRST COMMUNITY CREDIT UNION

Looks like an official bank communication with some correct information regard a loan home loan taken. They are asking for a call back regarding "a matter of importance" relating to mortgage. Call 1-833-408-1613.

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- Suncook, NH, USA • Mar 17, 2026
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Phishing statement shows we have been trying to contact you regarding a matter of importance as it relates to you mortgage. Please call 18333961315

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- Castle Rock, CO, USA • Mar 14, 2026
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Received multiple letters from Mortgage Service Center asking me to call (833) 408-1602 “regarding a matter of importance as it relates to your mortgage.”

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- Norfolk, VA, USA • Mar 11, 2026
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I just refinanced my home through Navy Federal Credit Union (NFCU) within the past 2 weeks, and since then, I started receiving postal mails (perforated-sides envelopes and post-cards) from this address, claiming that they've been trying to get a hold of me, with a sense of urgency, and with a "RE: NAVY FEDERAL CREDIT UNION" to include the correct refinance amount.

It all looks very legit, minus the actual loan account/mortgage ID number: "[My actual Last Name], Mortgage ID: 504-835-326"

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- Apple Valley, CA, USA • Mar 02, 2026
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Received several letters for a mortgage I did not take out. I hold no loan in the amount described, no mortgage in the county described, nor did I take a mortgage out this year. I do have credit monitoring and have not had anything hit my credit.

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- Converse, TX, USA • Feb 24, 2026
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I received a letter in mail that had my Financial Institution name in bold lettering. When I opened the letter it states my county, closing date, loan amount and lender name. it asked us to call them as it relates to an important matter regarding my mortgage.

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- Mentor, OH, USA • Feb 23, 2026
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We have trying to reach you from Mortgage Service Center regarding a matter of importance as it relates to your mortgage. Please call 1-833-408-1583.

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- Concord, NC, USA • Feb 19, 2026
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Have received numerous calls and mail leading me to believe they are from my mortgage company offering me mortgage protection. Very pushy people have called me even after asking them to remove my w

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- Wilmington, NC, USA • Feb 18, 2026
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Received postcards/letters in the mail stating "PLEASE CALL UPON RECE3IPT OF THIS NOTICE" Inside states " We have been trying to reach you regarding a matter of importance as it relates to your mortgage. Please Call 1-833-408-1587 (one had the #1-833-408-1612) I received 3 notices in total. I called and listened to the prompts, entered the MTG ID*: 504-556-681 which is the same on all 3 notices. The auto response did have my husband name. I was google searching the number in the mean time and hung up immediately when I saw the reports that it is a SCAM. We recently got an equity line on our house. They obtained our information from that recorded document. Names, Address, Loan Amount, Lender, etc.

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- Erie, PA, USA • Aug 26, 2025
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Urgent matter regarding a mortgage through Figure Lending dated 8/19/25. ID 502-506-472. Pictures all in ONE DAY

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- Minneapolis, MN, USA
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Received mail from "The Mortgage Service Center" which included the name of the institution I have my mortgage with, in addition to the loan amount and closing date. The mail appeared to be a check with tear-away edges and privacy pattern printed on one side.

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