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[email protected] Reports & Reviews (1)

Because I had to return to the US due to my dying father, I also had to open a bank account. I needed to find an online bank that could be used overseas and Chime was highly rated so I applied. Upon my first transfer, there were no issues but as soon as I had transferred a total of $2,000, my account was blocked so I had to call them to find out what was going on. Eventually, they told me I needed to send them photos of my IDs so I sent them copies of my passport, driver’s license and Chinese residency card but they replied to say they wanted more. I told them that no other bank I had ever dealt with had requested so much information or had taken that much money from me but they didn’t care. They told me I need to send copies of some tax documents but since I did it online, i don’t have any copies so I told them to cancel my account but they refused. US banks are terrible compared to banks I’ve dealt with overseas but this ridiculous. Is there any way you can force them to return my money? Thank you very much.

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