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Modindress Reports & Reviews (4)

- Salt Lake City, UT, USA

Facebook advertising continuously showed Modin Dress in my feed. Ordered 2 dresses from them for upcoming family photos. Double checked their return policy in case either product didn't fit or were poor quality to ensure I could return them. Upon placing ordered received only a paypal receipt, no email confirmation. Attempted to email company via their website to find out delivery date, no response. Items finally arrived and were barely held together pieces of material in the shape of a dress, horrific quality. Emailed them to request return approval per their website and was told I had to send photos of the dresses, the damage, the ill-fit. Sent photos of the fabric quality, was not going to send photos of myself in them. Was told I would have to pay for shipping back to China and this would be costly. The items were shipped from New York. I told them this was unacceptable, they then offered me $5 for my purchase.

I purchased a dress but never got a confirmation or email from this company. They took the money out of my bank account though. I emailed them and I received an automated response in all Chinese letters. Money is still gone but have heard nothing from the company about the dress. I’m VERY UPSET. It was for my child’s baptism.

Took my money but never got dress. Emailed them and they replied back with an automated response in Chinese letters. Couldn’t get ahold of anyone. Ever received anything but did notice the money was taken from my account. The email they have is also fake.SCAM!

This company makes knock off dresses that end up being made from undesirable materials. I reached out to the company by email within the acceptable timeframe since receiving the product and was denied a return because they “couldn’t see a problem” with the product, when the problem is I’m unhappy with the product and materials as the consumer. They essential force you into keeping the product because they scare you by implying there would be high shipping costs to send them back, and suggest giving the items to a friend. Absolutely terrible business practice and upsetting to know they’ll continue to deceive many other people.

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