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Mirasahome.com

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Mirasahome.com Reports & Reviews (1)

- Morris Plains, NJ, USA • 20 h ago
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I ordered a dress from Mirasahome.com and received an item completely different from what was advertised and ordered. I contacted the company requesting a full refund and a prepaid return shipping label in accordance with their stated return policy. Instead of honoring my request, the company repeatedly offered partial discounts for me to keep the incorrect item. When I declined and again requested a full refund and return label, they stated I would have to pay to ship the item back to China and seek reimbursement afterward. Their website clearly states that a return label will be provided within 30 days of purchase, and my request was made within that timeframe. The company is refusing to comply with its own return policy.

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