Microsoft and BBB Reports & Reviews (1)
Victim Location 87109
Type of a scam Tech Support
On Friday, March 9, 2018, consumer received a call from someone who claimed to be affiliated with Microsoft in New York and wanted to refund $199 for a recent windows 10 update. The person wanted access to his computer, and wanted his bank account information so they could issue the refund. Consumer did not give them his bank account info, but did provide a credit card number and told them to refund the money to the credit card. The person wanted access to his computer as well and consumer gave them access. The refund was supposed to have been issued by Monday.
On Monday, March 13, 2018, consumer then received a call from Tim Burke from BBB in Washington, DC at phone number 202-559-7909, and was told that they wanted to resolve a situation, and it appeared that he was laundering money. The alleged BBB representative didn't want the charges to go against him because he knew that it was the people who took over his computer on Friday who were laudering the money in his name. Tim Burke wanted consumer to give him access to the computer so they could go over the info in front of consumer and verify. Consumer told them to call back in an hour. When they called back, Tim Burke told the consumer they have evidence that someone on his computer has attempted to launder over $80,000 through his computer.
Consumer did not give Tim Burke access to his computer. Shortly thereafter, consumer was notified by his credit card company that someone was attempting to make fraudulent charges to his card.
Microsoft and BBB Contacts
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