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MentaLabs

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MentaLabs Reports & Reviews (2)

• Jun 24, 2026
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So, it was a matter of an IQ test. I knew at the outset that there would be a nominal fee.

My message to them when they refuse to reimburse me no:

I’d just like to say that saying that it will only cost 1.50 or whatever it was is highly misleading. I recall clicking everywhere and going back and forth on your site and between there and my email, trying to get an answer to the question where are the results. If in the interim, I managed to click on something like that that’s on me, but you were very misleading. Very.

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- Philadelphia, PA, USA • May 14, 2026
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I decided to take one of MentaLabs' quizzes for fun. There was no indication that it would require payment to view the results, but it only asked for $2 so I was willing to pay that. Three days later I checked my bank account to find a charge for an additional $39.95 as a different charge type. The original purchase was processed as a VISA DDA PUR AP, but the $39.95 was processed as an ATM debit. There was no information about a subscription at the time of purchase, and no indication of the resulting cost of a subscription anywhere on their website. When reaching out to support, I was met with a generic message stating that the subscription information was stated in the original welcome email which, as you will see in the attached image, is entirely false.

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