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Membership Services Reports & Reviews (2)

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Company offers a rewards card of $100 to Target or Walmart with only $1.95 charge. Call taken by elderly person that did not understand what the offer was. Elderly person gave their bank card information for the $1.95 to receive $100 card. Turns out elderly person was enrolled in 2 different services. 1. On line discounted purchase membership with a monthly auto charge of $34.95 and 2. Identity Theft membership with a monthly auto charge of $24.99. When you call the phone number given for any questions you reach "Non Profit Alliance of Consumer Advocates" (a phone service for 40 companies they said). A week later a letter for each membership was received by the elderly person. It did give a phone number on each to cancel within 9 days. When calling those 2 different phone numbers you reach the same phone service company per what they answered and said. When looking up the return address on the letters they go to a UPS store in NC. The address at the bottom of the letters were different from the address at the top of the letter and one was to another UPS store and the other to a residential home. The return address on both letters were the same Membership Services (generic name) 3650 Rogers Rd Ste 216 NC 27587-9306. One letter at the bottom said from Identity Theft - Your Protection Agent (generic name) 618 Toledo Ct Rolesville, NC 27571(residential home) phone number to cancel 1-844-236-0378 (you reach the same group that say they are a phone service for 40 companies). Second letter at the bottom said from Membership Services - Benefits & Savings (generic name) 218 E. Bearss Ave #371 Tampa Fl, 33613 (UPS Store) phone number to cancel 1-877-258-3458 (you reach the same group that say they are a phone service for 40 companies). I was able to cancel both memberships and had cancelled the card given right after the initial call and realized did not seem right. Beware no one gives you $100 for $1.95. 2 different memberships charging card each month for services that were not explained clear or wanted and definitely not ordered or understood that they were ordered.

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- Redwood City, CA, USA
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I accidentally called this company; they have a number that is almost identical to my bank and I accidentally typed in the wrong number (I switched the order of two numbers) while trying to dial the number of my bank. The agent that answered (who I am sure gave me a fake name) said they were affiliated with my bank, congratulated me and said they had a reward for me of $100 to be used to shop at major retailers such as Walmart, Macy's. etc. All I had to do was pay $1.95, be enrolled in an Identity Theft Protection program and I can call to cancel within the next 9 days. The agent said all the right things, like the call is being recorded and monitored, gave me his "employess ID number", etc., to make everything seem legitimate. Being that I was tricked (I still thought I had called my bank and still did not realize I had called the wrong number), they took down my credit card information and address, and said they were sending me a letter in the mail with instructions on how to redeem my $100 reward, and then the agent said they would re-direct my call back to a different agent at my bank to help me once we were finished. At the end of the call, the agent abruptly hung up and never re-directed my call to my bank, which prompted me to check the number I dialed and that is when I realized I had called the wrong number by accident, and I had actually NOT called my bank, and that this company was NOT affiliated with my bank (even though the agent lied and said he was). After a mini- panic attack, I promptly called my credit card company (making sure to dial the correct number this time), cancelled my credit card and was issued a new one to prevent this fraudulent company from having my credit card information and prevent them from charging my card any further. I did end up receiving 2 letters in the mail 4 days later, one of which included "instructions to claim my $100 reward" at www.youpickyourrewards.com but that website is also a fraud and doesn't actually exist. I got lucky that I moved swiftly and immediately to take preventative action upon realizing this was a fraud as soon as I got off the phone and way before the letters even came in the mail, but I can see other people, especially people who are elderly, not being so fortunate.

Please help shut this company/ organization/ team of people (who clearly have NO conscious) down ASAP. After researching, I have seen other complaints about this business and they mirror mine. The "employees" of this company should be ASHAMED of themselves for being involved in such a shady, reprehensible business.

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