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Mattel Online Shop

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Mattel Online Shop Reports & Reviews (1)

• Jul 29, 2021

Victim Location 65803
Total money lost $85
Type of a scam Online Purchase

Discovered an offer on FB Marketplace which APPEARED to be the Mattel Toy Company. Decided to try to order some advance Christmas presents for my kids. After a month of waiting, I went back and investigated... and discovered from their website that this is definitely Not Mattel. I tried contacting them at their fishy customer service email, and they sent me a tracking number for a package which appeared to have been delivered last week in my town. I went into the UPS tracking system to file a claim for a lost package... and discovered that the package was a very light weight compared to what I ordered, and was addressed to someone with a different name than me "from Amazon". (In other words, I have a strong suspicion that they just have access to random tracking numbers so that when people order from them, they give them a tracking number that indicates the package was already delivered, so that people think their package was stolen.) I've attached the email order form I received with the fallacious tracking number.

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