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Marketers Edge

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Marketers Edge Reports & Reviews (1)

Resolved
- Charlotte, NC, USA

On Monday November 26th I purchased a $997 Shopify Success Program from Marketersedge.com . This program promised the following:
Everything You'll Get When You Join Today:
• Complete done-for-you Shopify drop-shipping store ($2,997 value)
• Training & Full System – Tested, Proven, Step-By-Step ($2,891 value)
• Free $6,000 Upgrade Package Available ($2,991 value)
• Bonus #1 – $300 Premium Shopify Theme Included ($497 value)
• Bonus #2 – Top 10 Converting Products ($1,997 value)
• Bonus #3 – Expert Mentorship - Personal Help ($797 value)
• Bonus #4 – Domain, Branding, Logo, All Graphics Included ($1,497 value)
• Bonus #5 – Private Facebook Ad Framework ($397 value)
• Bonus #6 – Free+Shipping & Up-Sell Offers ($1,997 value)
After purchasing I emailed the business and provided them with information about what I was looking for in regards to product types that I would be looking to sale on the website that they would build for me. After a couple of days they emailed over a link showing the website template and name. Neither the products or the template matched what I asked for and the communication (all done over email) seemed to suggest that there was a language or cultural barrier between myself and the individual I was communicating with. Once this was determined I requested a phone call in order to determine in part if we could resolve these communication issues better over the phone. As someone who lives in the Eastern Time Zone it was important to me that I contract this service out to someone who is in the United States. MarketersEdge has a San Jose Address, however with the nature and time of correspondence it seemed that my contact what working outside of the US. All request for phone correspodence was ignored.
Subsequently I requested a full refund in accordance to their Satisfaction Guarantee advertised online. Listed below is the Guarantee:
Our 100% Satisfaction, No-Brainer, 14-Day Money Back Guarantee
We believe our Shopify Success Program is the best in the world, and we have the results and confidence to prove it - that's why we're offering a completely no-brainer satisfaction guarantee.Try the program risk free, take action*, and if you're not happy with it, ask for a refund within 14 days and we'll refund you in full.
After requesting the refund I received an email stating that they would not honor the guarantee.
I reached out to the Owner -Patrick Stugis via Facebook. His Facebook page has similar complaints from other people have been scammed as well.
Please do not buy from this company. They will rip you off. I have made initial step of contacting my banks fraud department and have a had some great correspondence with them regarding this purchase. It is highly likely that I'll be getting a refund and that they will take action against Marketers Edge. Additionally I just emailed them again to request a refund. Hopefully they'll step up and do the right thing with out this getting drawn out. It would be great to come back on here and remove this review because they stepped up and did the right thing.

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