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Malibu Cameras Reports & Reviews (4)

Never received a $600 order that was placed. Had to do a reversal on my credit card purchase.

- Brownsburg, IN, USA

This company has been doing bait and switch orders

The company provides a price for a product and then when you call to have the order realized they attempt to either upsell you to another product or tell you to order again later.

The first attempt I made to contact the company was asked to upgrade the order being the website had stated it was "back ordered" .

This is illegal in brick and mortar stores, and as I know should be for web sales as well.

The responder to the email address above stated that the info on the whois is "***"

Also I know that this is against policy for most registrars to have fake info

The responder also stated the website is actually in Estonia, but from what I see the ip address for the domain is at

host www.malibucameras.com

www.malibucameras.com is an alias for malibucameras.com.

malibucameras.com has address 192.185.46.39

malibucameras.com mail is handled by 0 mail.malibucameras.com.

whois 192.185.46.39

#

# ARIN WHOIS data and services are subject to the Terms of Use

# available at: https://www.arin.net/whois_tou.html

#

# If you see inaccuracies in the results, please report at

# https://www.arin.net/public/whoisinaccuracy/index.xhtml

#

#

# The following results may also be obtained via:

# https://whois.arin.net/rest/nets;q=192.185.46.39?showDetails=true&showARIN=f... />
#

NetRange: 192.185.0.0 - 192.185.255.255

CIDR: 192.185.0.0/16

NetName: HGBLOCK-10

NetHandle: NET-192-185-0-0-1

Parent: NET192 (NET-192-0-0-0-0)

NetType: Direct Allocation

OriginAS:

Organization: WEBSITEWELCOME.COM (BO)

RegDate: 2013-07-22

Updated: 2013-07-22

Ref: https://whois.arin.net/rest/net/NET-192-185-0-0-1

OrgName: WEBSITEWELCOME.COM

OrgId: BO

Address: 5005 Mitchelldale

Address: Suite #100

City: Houston

StateProv: TX

PostalCode: 77092

Country: US

RegDate: 2011-02-16

Updated: 2016-06-10

Ref: https://whois.arin.net/rest/org/BO

ReferralServer: rwhois://rwhois.websitewelcome.com:4321

OrgNOCHandle: IPADM551-ARIN

OrgNOCName: IP Admin

OrgNOCPhone: +1-866-964-2867

OrgNOCEmail: [email protected]

OrgNOCRef: https://whois.arin.net/rest/poc/IPADM551-ARIN

OrgAbuseHandle: IPADM551-ARIN

OrgAbuseName: IP Admin

OrgAbusePhone: +1-866-964-2867

OrgAbuseEmail: [email protected]

OrgAbuseRef: https://whois.arin.net/rest/poc/IPADM551-ARIN

OrgTechHandle: IPADM551-ARIN

OrgTechName: IP Admin

OrgTechPhone: +1-866-964-2867

OrgTechEmail: [email protected]

OrgTechRef: https://whois.arin.net/rest/poc/IPADM551-ARIN

#

# ARIN WHOIS data and services are subject to the Terms of Use

# available at: https://www.arin.net/whois_tou.html

#

# If you see inaccuracies in the results, please report at

# https://www.arin.net/public/whoisinaccuracy/index.xhtml

#

Found a referral to rwhois.websitewelcome.com:4321.

%rwhois V-1.5:003eff:00 rwhois.websitewelcome.com (by Network Solutions, Inc. V-1.5.9.5)

%referral rwhois://root.rwhois.net:4321/auth-area=.

%ok

So the site is it seems to be locate in Texas.

So the laws for Texas apply to this company

Below is a redacted email from the user

Received: by 10.159.40.232 with SMTP id d95csp483649uad;

Fri, 9 Dec 2016 11:04:23 -0800 (PST)

X-Received: by 10.157.44.66 with SMTP id f60mr41473850otb.172.1481310263943;

Fri, 09 Dec 2016 11:04:23 -0800 (PST)

Return-Path:

Received: from gateway20.websitewelcome.com (gateway20.websitewelcome.com. [192.185.67.41])

by mx.google.com with ESMTPS id n74si17495621oig.122.2016.12.09.11.04.23

for

(version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);

Fri, 09 Dec 2016 11:04:23 -0800 (PST)

Received-SPF: pass (google.com: domain of [email protected] designates 192.185.67.41 as permitted sender) client-ip=192.185.67.41;

Authentication-Results: mx.google.com;

dkim=pass [email protected];

spf=pass (google.com: domain of [email protected] designates 192.185.67.41 as permitted sender) [email protected]

Received: from cm6.websitewelcome.com (cm6.websitewelcome.com [108.167.139.19]) by gateway20.websitewelcome.com (Postfix) with ESMTP id A376E1435D707 for ; Fri,

9 Dec 2016 13:04:23 -0600 (CST)

Received: from gator4117.hostgator.com ([192.185.4.129]) by cm6.websitewelcome.com with id Hv401u00i2n19c001v41Rw; Fri, 09 Dec 2016 13:04:01 -0600

DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=malibucameras.com; s=default; h=Message-ID:References:In-Reply-To:Subject: To:From:Date:Content-Transfer-Encoding:Content-Type:MIME-Version:Sender: Reply-To:Cc:Content-ID:Content-Description:Resent-Date:Resent-From: Resent-Sender:Resent-To:Resent-Cc:Resent-Message-ID:List-Id:List-Help: List-Unsubscribe:List-Subscribe:List-Post:List-Owner:List-Archive; bh=MOjeJg+g4uwqbmkdPNVFJQd9r4Bo740f9wApoaw6H1U=; b=sRjLR2JUCIBZYF0g7X8EYJi/YS kPFtJvdh0ShYTQYf1zv3u2PH5S0P8E6yw001uiRuHx8+PuVZbpAfZ6Sms0Hw/ssd3GyE5nTXWdvzh Ethyks0O16Q41esQLv6wbxYzUhlxcUQWwEb3i5rNnVl2DM6ehWVR397lwju3K+ApqD1TkRhIZJyNz Zf/6OZ4vA7juPfmn9aboSU7ugdlvA+jOHHt8E+OYeFKwj6vprnhwq6Oa22Y/DatiJog+PrwkJ+CO6 3AfS4Vaz2I+f+wFb2/ixHgPLnjxVz8NjPkR2pbQlY46l6cvRaxn0/xvgSY0w7pFeVjMI78iAvxSOz Mona1dlw==;

Received: from [127.0.0.1] (port=46781 helo=gator4117.hostgator.com) by gator4117.hostgator.com with esmtpa (Exim 4.87) (envelope-from ) id 1cFQSe-0002D1-4y for [email protected]; Fri, 09 Dec 2016 13:04:00 -0600

MIME-Version: 1.0

Content-Type: text/plain; charset=US-ASCII; format=flowed

Content-Transfer-Encoding: 7bit

Date: Fri, 09 Dec 2016 13:03:59 -0600

From: [email protected]

To: "Philip S. Hempel"

Subject: Re: Your Order# 51046851

In-Reply-To:

References:

Message-ID:

X-Sender: [email protected]

User-Agent: Roundcube Webmail/1.1.4

X-AntiAbuse: This header was added to track abuse, please include it with any abuse report

X-AntiAbuse: Primary Hostname - gator4117.hostgator.com

X-AntiAbuse: Original Domain - gmail.com

X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12]

X-AntiAbuse: Sender Address Domain - malibucameras.com

X-BWhitelist: no

X-Source-IP: 127.0.0.1

X-Exim-ID: 1cFQSe-0002D1-4y

X-Source:

X-Source-Args:

X-Source-Dir:

X-Source-Sender: (gator4117.hostgator.com) [127.0.0.1]:46781

X-Source-Auth: [email protected]

X-Email-Count: 1

X-Source-Cap: bWFsaWJ1O21hbGlidTtnYXRvcjQxMTcuaG9zdGdhdG9yLmNvbQ==

This Whois info is ***, we are located in Estonia. Good luck ***

I attempted to purchase a camera, they have not processed order - they won't return phone calls or emails, and I'm wondering if my credit card is compromised. I have done a quick google search and several others had questionable experienced with this site saying its a scam - I'd avoid. I'm checking my statement daily and have emailed and left messages not to process my order - but so far they have not charged my account. Just wanted to submit an initial alert and can follow up with details as anything happens.

I went to them to buy a digital camera and it did not show within the time specified (and still has not shown). They talked me into several other items that should have already come with the camera (charger, battery, etc.). I have tried to confront them about the purchase, and there is simply no response or I'm given the run-a-round. Looking further into the business, I noticed several other online users having similar, terrible experiences and being scammed and sent faulty equipment. I also looked into their website's domain registration and it is a very new site... They say they are based in California, but the phone number is from North Carolina and the site is registered in New York and they keep EST time.

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