Mageshi Products Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Mageshi Products, help other victims by adding it!
Total money lost $49.98
Type of a scam Online Purchase
The product I received was a cheap knockoff, sized 27in x 8in, smooth sides and bottom, the scales on top single layered triangles quickly sewn on, the horns 1.5 inches, the puppet eyes glued on. The main body pocket (the only pocket) will only hold a few paperbacks.
I contacted Mageshi.com, and they replied the next day asking for a description of the issue and pictures of the item. I supplied them with both pictures from their website and multiple pictures of the small item I received with a tape measure to show the differences. I asked them to send me the correct item I paid for. I got another reply stating they will forward my complaint to their "third-party after-sales team".
After 3 weeks of no contact I again E-mailed them and asked for the correct product. They replied with an E-mail saying that their products sometimes have "minor defects in manufacturing" and they could refund me $20 if I keep the backpack or they would give me a full refund after I send the backpack at my own expense. I have replied asking for a US address to ship the backpack to them and have again asked them to send me the correct dragon backpack that is on their website.
I have since seen the same backpack with the exact same pictures and description on multiple websites including Amazon.com for similar costs, as well as on Etsy.com for over $1200.