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Luxury On Demand

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Luxury On Demand Reports & Reviews (4)

Just tried calling the # for luxury on demand, LLC, that I saw on another complaint here and the # has been disconnected. Someone please help and let me know how I can contact these companies. They have my bank account information! Which I never gave them! Please help!

I did a survey from Amazon. Told I only had to pay shipping on a watch and a tactical flashlight. I can’t find a phone # for luxury on demand, LLC and I can’t even find the name of the company for the tactical flashlight. I am being charged $99 for the flashlight and not sure how much or how many times I have been charged for the watches because I can’t even find a number for Luxury on demand, LLC. What am I supposed to do? They even took money from my bank account, which I never even gave them that information. Please help. Sincerely, Donna Rheinlander
PS. My email is [email protected]
Thank you in advance for any help that you can give me.

If you receive a cheesy wristwatch and/or sunglasses, which you did not order, check your credit card statements. $99.99 charged x3 on my credit card.

Dear Sir or Madam:

 

I am a victim of a very unsavory business practice.  The details are as follows:

 

I opened an e-mail that appeared to be from Amazon.  Being that I am an Amazon Prime Member, I thought it was legit.  However, it was not from Amazon.  I have informed them and the representative I spoke with had never heard about this, and assured me that they would look into it.

 

I want you to look into it as well.

 

The e-mail I responded to claimed that Amazon was giving away things.  I should have known better since nothing in life is free.  I clicked on the link and it took me to a page to choose items from.  I chose a ladies watch.  I never even saw the necklace that was included.  I was aggravated at having to pay postage for something I did not order and that was only the beginning of my aggravation.  The watch came with a necklace.  $12.94 was the total shipping cost which was ALL I had to pay, according to that mail.  The company name on my bank statement was “Good Buy” and I remembered that was who it was from.  There was no “Luxury On Demand” listed anywhere; however that is the page that the customer service rep from this rip off company gave me the website to.  It clearly states on that page that it is a recurring situation.  I never knew the two were linked together; furthermore, did never hear of “Luxury on Demand” until I called the number on my online statement on the first of this month, 8/1/2018. 

 

I asked the person I spoke to at “Good Buy” what the heck was going on.  He claimed he canceled my account and they would send me no more items, but I had to pay that $198.00 they billed me for because I did not call within the 14 days.  I never saw anything about calling to cancel a membership on the page the link sent me to.  That was revealed to me only when I called “Good Buy” and was given the website to “Luxury on Demand”.

 

I asked to speak with the manager but was told he was in a meeting.  I called again after I went to the bank, hours later, and was told the manager was still unavailable. 

 

I told the man at “Good Buy” I would send the items back and that they could not have two hundred dollars  from me. I was told to keep them.  Small wonder, since the necklace was total junk and the watch is a “Yazole”. I never heard of that watchmaker in my entire life.

 

I had to pay $37.00 to my First National Bank for a stop payment to that company, which, according to the online statement, was about to withdraw on the 4th of August.  I went to the bank on the 1st. 

 

I have certainly learned my lesson and will not fall into another internet scheme. 

 

Your looking into this so called business would be greatly appreciated.

----

The hyperlink within the e-mail I clicked on took me to a page that had no company name or address.  Only items to choose from, supposedly and pay only the postage and handling.  The e-mail was disguised to look like it came from Amazon.  I only found out the company’s names and website after I called the number on my online statement on the 1st of August.  Statement claimed they were going to take 198.80 on the forth.  I went immediately to the bank Millvale branch where a teller put a stop payment on this company.  When I see that they are trying to take it again I go to the Millvale branch and get told by the branch manager that when I gave them my debit card number to pay for postage, I authorized them to do whatever they want.  He told me to call the company and get such and such information but would not let me call from there. I came home and got told a bunch of stuff by “Luxury on Demand’s representative which I wrote down and took to the man at my bank.  He said “What am I suppose to do with that?”  I told him that I didn’t know that the guy from the company told me the bank would know what to do.  Now the bank manager never tried to do anything to help me but let me walk out the door disgusted and humiliated.  I thought when the teller put the stop payment on and destroyed my card I would be in the clear.  Then the manager tells me you can’t put a stop payment on debit card transactions.  His teller doesn’t know that, and I myself, am wondering if that is even true.  I said all that to say this;

                                        ... Luxury On Demand

                                        ... 2200 NW 72nd Ave.

                                        ... #29058

                                        ... Miami, Florida

                                        ... 33102-9058

http://luxury-ondemand.com

866 355-8177

 

                P.S. The website which I was sent to when I called to contest the charge at the company, the rep sent me to the website I listed above.  I had no clue about the site as this was the first time I saw it.  It was weird that they are pushing purses on the website and there is yet another company name listed:

                                        ... Fashion Central

That is two company names, Luxury on Demand and Fashion Central, and I had been billed under yet another name, GoodBuy .  Weird.

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