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LUXE AVENUE INTERIOR DESIGN WINDOW COVERINGS LLC

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LUXE AVENUE INTERIOR DESIGN WINDOW COVERINGS LLC Reports & Reviews (1)

• Jun 16, 2022

Victim Location 90026
Type of a scam Credit Cards

Do not hire these women, Sabrina Venegas and Chris Dalaigh/Charissa Daly, they are criminals and frauds. They used to own another company named Savvy House of Design or Savvy Window Decor. Look up those reviews on Yelp and beware of hiring these women. All stories start the same way, just like ours. They came out and were great to work with in the beginning, but once they had our credit card numbers, things went south. They charged us the entirety of the project before even 5% was done, then $47,000 extra. After pointing these out and demanding our money back, Chris charged us another $17,000 and blamed it on "accounting" and "purchasing" departments. These departments do not exist. Our lawyer informed us that it was a classic fraud behavior to make the company seem bigger than it is. The company is only four people, and the only person that runs accounting and purchasing is Chris. The business name is under Sabrina. because Chris is not able to get another business license due to her fraudulent behavior under Savvy House of Design.

Chris and Sabrina also continually blamed covid delays for shipping issues, but we were able to find many of our items in stock and available to be delivered in a week or two. Chris (whose real name is Charissa) had an excuse for absolutely everything. Out of the very few items that showed up at our house, almost all were a bait and switch. We had approved very premium items and things from Target and Wal Mart were delivered to us. To date, barely any of our project is complete and we have been working with them for six months. When asked for invoices or tracking numbers, Chris refuses to provide them saying she doesn't have to disclose such information. Chris also didn't speak to us for 5 weeks and we sent multiple emails and texts demanding answers from her. Her unprofessional behavior was repulsive and the customer service is non-existent. Furthermore, two of their employees quit in early June after not being paid or being paid late several times. These employees witnessed countless lies to all their clients (including us), fake shipping dates, and fraudulent business practices. Once Chris and Sabrina has our credit cards, they charged the entire project and then several random charges so they are also committing credit card fraud in addition to business fraud.

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