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Love In Home

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Love In Home Reports & Reviews (36)

I ordered A box of gloves May 13th, 2020 and it supposed to be delivered in two weeks. I emailed them couple of times and they kept responding that you will receive it soon. Still have not received anything.

I have emailed at least 2 complaints to loveinhome.com (customer service) I paid $44.97 for hand towels. The $$ was deducted from my bank account on 15 April 2020. It is now 17 June...no hand towels...no refund. Can nothing be done? Can this company not get its hands slapped? Come on now...refund OR hand towels...order no. US2-23987...

Same as the rest of the victims. Needed paper towels. Paid big money for IN STOCK bounty. Checked out, now says will ship in two weeks? Ok, two weeks pass and nothing, thee weeks and zero. PayPal is of no assistance( closing my PayPal as result). Okay, I got ripped off by the communist Chinese but for PayPal to not do the right thing really bothers me. I cant wrap my head around the fact that so many American companies and politicians kiss the commie [censored] [censored]. Buying USA from now on.

+1

Literally the worst company. They promised me a full refund 3 months ago but i never got it. I've emailed their customer service multiple times, and they responded by saying the same thing every single time, and finally decided to just ignore me after my last email.
By the way, I asked for a full refund because i canceled my order before they mail it out to me, and the reason I canceled that order was because they never put my order in for 2 weeks until I email them, and they responded by saying they will do so the following week.

I wish I had read all these before I ordered my paper towels. After I couldn't find any anywhere else I gave a quick glance at the website and thought it was legit and paid through Paypal (which their site prompted me to do). But I never received a confirmation of my order or the order status. So I wrote to them and big surprise no response. The phone number doesn't work. I have requested a refund from Paypal but their response is that the seller has until May 25 to respond. It sounds like from your reviews that I shouldn't expect much from Paypal. Seems like they could just reverse the transaction.

On March 30, 2020, I ordered on line some enmotion Georgia Pacific 89460 High Capacity paper towel rolls for my dispensing machine. The order was billed and paid for on April 1, 2020. I have yet to receive the product and have sent them 3 follow-up emails that have not been answered or replied too. I have an order confirmation number document they sent me after I ordered the product, but nothing since. Is there anything I can do to get my order or money back?

Ordered Gorilla shelving paper from Love in Home. No tracking information and the product still has not arrive. Cannot reach anyone in customer service. Only received a reply that the item has shipped and they will send a tracking number later AFTER I emailed and requested that they cancel the order. I still want to cancel my order and think they are not a legitimate business. Do NOT order from them.

Ordered Gloves on 4/6/2020 because we couldn't find any locally, and everywhere we online everything was sold out. So I ordered from Love in home after money taken, I have tried to contact through phone and emails.
All have lead to no communication, and the feeling that pay-pal while allow anyone to use there service without vetting, this is my second time being taken advantage of through their service.

+2

I believe LoveinHome is a fraud and is located in China. I ordered disposable gloves on 4/13/20 and immediately received an email that my gloves would ship in two weeks. I’ve not heard one thing from them since they took my money, and don’t expect to after reading the BBB complaints. Their US customer service phone number (1-626-271-1921] rings once and then says user busy and I won’t try their China number. I have written to their customer service 8 times canceling my order with no reply. The only reason I ordered from loveinhome was because they accepted PayPal as a payment method and I didn’t think PayPal would be connected to a fraudulent company. I thought PayPal protected their customers. PayPal refused to look into the company or help me get a refund. PayPal’s customer service person was rude, Ineffective and refused to listen to my complaint. PayPal denied my case because “my billing dispute doesn’t match our qualifications for a billing dispute “ and I don’t know what does if paying for something you never received doesn’t qualify. I have canceled my PayPal account as a result. Apple Pay works better and you can transfer money free of charge. Bottom line: DO NOT ORDER FROM ANY COMPANY ASSOCIATED WITH LOVEINHOME (SUPFASHION OR BUYREAL). BUYREAL showed as the payee in my bank account along with an international transaction fee! My bank recommended locking my account which I did. I contacted their BUYREAL customer service, no response, but there was a reference to supfashion customer service on their website so I contacted that person, again no response.

+1

Love in home is a scam, i never received my product and they don’t replay to my emails to let me know the status of my order

+1

I bought sterile gloves from them 2 boxes 200 count each like the ones you get at Costco. They still have not arrived and its been two weeks since I ordered them. I paid $70.88 for them. I have an invoice number a transaction number and a merchant transaction number.

I purchased paper towels from LoveinHome on 4/7/20. I was immediately charged by a company called Buy Real. I saw no further shipping information and asked to cancel the order. I was responded to by someone named Sara who was obviously in China. (发送时间:2020年4月27日(星期一) 20:34
收件人:Sara )

She advised I would get a refund which I never have. I wrote again and was told by someone named Amy they were going to check on the status which I know they will not do. I was also charged some type of international fee.

This company has obviously been taking advantage of and scamming people who are concerned about the coronavirus.

Please put an end to this company before more innocent people get scammed.

+2
- Nipomo, CA, USA

I was looking for disposable gloves..since the grocery stores near me had run out. I looked on Amazon..they were out...and then I found a few other websites...including this one.....and they had the gloves. They were charging about the same as Amazon..but they supposedly had them and were going to send to me....between April 18-April 25th...

They never arrived...and my credit card was charged. I am calling my cc company today.....& reporting the transaction as fraud.

I purchased latex gloves online from the Lovinhome website on March 24. My account was immediately charged through my PayPal account ($139.50) but still no shipping notification (today being April 24). I emailed the company twice stating that I wanted to cancel the order and got no response. I filed a dispute via PalPal on April 8 and await resolution. I sent a follow-up message to PayPal with a link to this page as evidence that this company is fraudulent.

+4

I filed three complaints and had long exhausting chats with PayPal customer service asking for a refund and was told that I had to go directly to the company to get a refund, which I did to no avail. PayPal said my claim was denied because my billing dispute didn’t match their qualifications for a billing dispute but offered no suggestions.

My credit card shows a refund for the full amount of $139.50, posted on April 29.

PayPal notified me today that the case was resolved in my favor and the seller issued a full refund. Now I wait to see if the refund shows up on my Mastercard account. I did a follow-up with PayPal before they resolved the case and included a link to this page noting the strong evidence that the website is fraudulent. My next move would be go to my credit card company and file a complaint through them.

Exact thing happened to me. I sent TONS of emails and finally was told they'd refund my money, NEVER have.
Paypal has my dispute on file and a complaint to the BBB
I can NOT believe that no one shuts them down and they continue to take money
however it's clear that they never send out anyone their orders.

They have more than that, all of the below are the same sellers, people never receive items or refunds.
www.supfashion.com
www.dogitems.com
www.loveinhome.com
Buy Real

and I'm sure there are many more. They are a chinese person or persons, using a CA address but have several online stores. I was trapped by them also, never gave refund, never answer emails
another one is [email protected]

I ordered gloves because I have a hand condition. It said in stock. ONLY after you pay for it do you get the notice that due to delays they'll be sent in 10 days. (I suspected ok then that's probably because they aren't a US company like they said rather in China and it takes that long to get here but then I thought I was being paranoid)
I wrote to ask if they could send sooner, NO we can't. My sister found some for me as again, I have a hand condition and can't prepare food without them so I wrote SIX times to ask for them to cancel. FINALLY they cancelled and said I'd receive a refund within 10 days NOPE , never came.
I emailed and emailed. THEN I discovered that
OK
1. I ordered from loveinhome.com wrote emails to service@ loveinhome.com
2. BUT my paypal invoice says BUY REAL with an email of [email protected]
3. So I go to supfashion.com and their email for support is [email protected]
Emailed them all and no one replys. I find it hard to believe they can get away with this and there is no one to report them too for help?

+5

PayPal has to know these companies are frauds but won’t investigate! I canceled my PayPal account as a result. Reading these complaints shows how many people used PayPal and received absolutely no help.

This is a scam,don’t order anything from them,I pay 50$ to buy a box surgical mask,but it’s never come to me,I cannot believe in this difficult time for the people,they doing this disgusting .

+2

SCAM! Never received what ordered. Their number is fake and they never reply to emails. It Sucks, how people have to do this to hard working people.

+1

can NOT believe that no one will investigate this. I'm going to write to the Police in the California city that they say is where they are located. Everyone should do the same

I feel so stupid that I got scammed. But I really needed the paper towels for my husband who lost his jaw to cancer. He needs it for his mouth. Now I am out $65.00 and PayPal will not refund. I hate scammers!. They need to be taken off the internet!

I filed a complaint with PayPal about this company and they were able to get a full refund from the company ($139.50). It was posted yesterday - April 29 - to my credit card account. Why won't they do the same for you?

This is definitely a scam. I ordered a 2 pack Bounty Paper towels for $36.38. Surely overpriced but I needed it badly at that time. It was very quick to take my money out of PayPal and even emailed me for the confirmation. But over a month has passed and yet on shipping details. Tried emailing 3 times and no response. The phone number is invalid. Already reported this to PayPal and the BBB.
Do not buy from this seller!
Definitely a SCAM!

+4

I feel like an [censored]. With this corona thing paper towels and TP were not available at any store within a 50 mile radius. Online shopping was not much better except for this site and its price gouging. So out of desperation I placed an order. This company is based in China. Besides the corona virus and fraudulent websites what else can China do to us? STAY AWAY! (If I sound xenophobic I apologize. Just pissed.)

+3
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18351 Colima Rd.Unit 107, Rowland Heights, CA 91748

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