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Latch Imposter - Employment Scam

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Latch Imposter - Employment Scam Reports & Reviews (1)

- Macon, GA, USA • Nov 01, 2023

Skype ID: live:.cid.9ee1363d1d921664

James, 11:53 AM

Hello _———!

James, 11:53 AM

Welcome to Latch. I believe you are ready for the briefing and interview session now. You will get to know about the company and what the responsibilities entail.

Me, 11:53 AM

Sounds great!

James, 11:54 AM

Before we commence with the job briefing and interview, I'd like to ask if you have been interviewed online before?

Me, 11:55 AM

I have, but not as of recently, so forgive me any discrepancies.

James, 11:56 AM

I would like to apprise you about the approach of this interview conducting method. The process will be an Instant text-based interview to monitor and appraise all section accuracy.

Me, 11:57 AM

Ok. So this will not be a video conferencing interview?

James, 11:58 AM

Yes, it will be in a text based format. To begin formally, I am James Gray(Please address me as James) and I am the Human Resource Manager at Latch. Kindly state your name, location, and how you would like me to address you.

Me, 11:59 AM

My name is —————-. Location.. and ——— will be fine of course.

James, 12:00 PM

Nice to formally make your acquaintance.

Me, 12:00 PM

Thank you, you as well.

James, 12:01 PM

These are the basic requirements for the position.

-Must be a U.S Citizen or authorized to work in the U.S

-Excellent time management skills and ability to multi-task and prioritize work

-Attention to detail and problem-solving skills

-Excellent written and verbal communication skills

-Strong organizational and planning skills

If you have issue(s) in any of the above, please indicate.

Me, 12:02 PM

No issues here. And I am a U.S. Citizen.

James, 12:03 PM

I will give you a detailed briefing about the company now. Kindly follow the briefing and ask questions when I am through. Kindly Let me know when you are done reading every line by responding with an OKAY or YES. May we proceed?

Me, 12:03 PM

Yes

James, 12:04 PM

COMPANY’S OVERVIEW

Latch was founded in NYC a decade ago with a vision to create unparalleled experience for residents through hardware and software. Now after 100+ million unlocks, we're continuing that vision to transform how people interact act with spaces everywhere.

Our mission is to unified access to spaces, services, and experiences that redefine the way we live, work, and connect. We do this by combining software, products, and services into a holistic platform that makes spaces more efficient, enjoyable, and profitable.

Recently, we've acquired Honest Day’s Work, propelling us toward a seamless residential ecosystem. Think empowered building owners, operators, and residents with secure access.

Led by CEO Jamie Siminoff's visionary expertise, we're shaping the future of spaces.

Latch is seeking a highly creative and talented Graphic Designer to join our team. The Graphic Designer will be responsible for creating visual content and designs that align with our brand identity and communication goals.

Responsibilities:

Create and maintain design documentation, including style guides and design system components.

Maintain Figma libraries for desktop and mobile

Stay up to date on current industry trends and market conditions.

Work closely with product engineers and lead designers to suggest improvements for products and processes.

Report and system progress regularly to key leadership roles and the rest of the organization.

Technical Requirements (it's okay if you don't meet a few of these)

Portfolio demonstrating a range of mobile-centered UI/UX design projects and a solid understanding of design principles.

Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar.

Strong visual design skills, including color theory, typography, and layout.

Proven experience working on mobile apps (iOS & Android).

Ability to work well in a fast-paced, collaborative environment.

General requirements

English proficiency is a must. it's important you can communicate your ideas clearly as you will be interacting with other non-native English-speaking coworkers.

Work from anywhere, with at least 4 hours overlap with Eastern Time (UTC-4)

Ability to learn and adapt quickly; there will be many uncertainties and questions that will come up and part of your job will be to do the research, present options, and execute.

Joining us means:

Having teammates all over the world in the US, Argentina, Mexico, Italy, Uruguay, Portugal, and Spain.

Collaborating in a fast-paced environment where you can apply what you have learned in new challenges, and, more importantly, grow your career.

Being encouraged to invent and innovate within your role and working in a company where calculated risk-taking is highly encouraged and thinking outside the box is a must.

We embrace diversity and strive to create an inclusive and equitable environment for all.

This is strictly online and works from home job, the working hours are flexible and you can as well work from anywhere of your choice or anytime that does suit you. You can choose to work during the Morning, Afternoon, and even during the evening. The pay rate is $50.00/hr. per hour during full working hours and the training is $25.00/hr. and you will be getting your payment weekly or bi-weekly via direct deposit or paycheck and the maximum amount you can work a week is 40 hours. If you are employed you are going to be working as a full employee and not an independent contractor.

To learn more about Latch commitment please visit the company's website https://www.latch.com

Once we are done...Okay?

Me, 12:05 PM

Okay. And I have visited the site prior, for information and learning about the company.

James, 12:06 PM

Sounds good, Now we are proceeding to the interview section. I will ask you some questions now, once you're done with your answers, please write (DONE) so I can go on with my next question. May we proceed?

Me, 12:06 PM

Yes

James, 12:07 PM

(Q1) Are you currently employed? If yes, tell me about it, and have you ever worked from home or online before. If yes, when and what was the nature of the job?

Me, 12:12 PM

Not currently employed, though I am in a way being a Freelance Graphic Designer, just not currently undertaking anything. I also am a Studio Artist, creating original artworks for sale, along with any marketing and such. Also, promote and sell Digital Materials, via Gumroad and such. Usually, this means working from home quite a bit more, but also have In-house Agency experience as well.

Done.

James, 12:13 PM

(Q2) How do you incorporate feedback into your designs? What’s a time you received hard criticism for your work?

Me, 12:20 PM

It all depends on what type of feedback it is, really. It could be anything from a simple fix or alteration, to moving completely in another direction. I cannot think of a time where I’ve received a “hard criticism” of work, in that it was not typically the work itself, but more in that the direction of the overall concept was reevaluated…not the work I’d done itself.

Mostly, it is asking for slight alterations or making necessary inclusions or redactions to what was originally given. Which is usually typical is the process.

Me, 12:20 PM

Done.

James, 12:21 PM

(Q3) Describe your creative process. What are the major steps?

Me, 12:29 PM

Again, this depends upon the nature of what is desired to be created.

But typically, researching the nature of the project (pertinent information, possible resources, examples etc) would be the starting point.

Then moving into the brainstorming aspect…if creating something entirely original. Or simply creating mock-ups of some type, depending on what is desired. This could be the inclusion of selecting Fonts, Color Schemes, and the the like so that creating any layouts and such are more efficiently handled.

Again, depending on project as to just how much is needed to be done.

As it could be a basic 2D format, or even a bit more complex, like a basic or general motion graphic presentation or such other.

Done.

James, 12:30 PM

(Q4) What brands do you most admire and how do they influence your work?

Me, 12:39 PM

I think Apple is a brand I most admire, though there have been others throughout the years, such as Coca~Cola. But Apple is one I’d say is at the forefront, and not just because I use and love their products.

As far as influencing my graphic design work, it is within the simplicity of design that I admire.

I think Jonny Ives work is the truest sense of success for the company, in that not matter how intrinsically complex it can be, the overall design is sleek, easy to understand and use.

Whether it is hardware or software, his thumbprint is simply manifested in much larger scale than simply just design.

Done.

James, 12:40 PM

(Q5) How do you meet tough deadlines? Tell me about a time you completed great work under pressure.

Me, 12:50 PM

You burn the midnight oil if you have to, to coin a phrase.

I know of more than a few times I have spent time doing such.

One was staying later after normal working hours to mount 30 overly sized art prints (60x90) onto foam board for a client of a company, and did so single handedly, putting in the necessary time to meet the deadline.

Others have been completing the necessary graphic “stitching” needed to complete Virtual Panoramic images, for online virtual real estate tours (RENTPATH), whereby one needed to complete a large number of them within a specified period of time.

Basically staying the necessary time, to make sure things are correct the first time…not the second, third or forth, etc…to meet deadlines.

Done.

James, 12:53 PM

(Q6) Tell me about your experience working remotely. What do you feel is important to make sure the work gets done efficiently?

Me, 1:03 PM

Efficient communication primarily, for both parties. Time lapses will always be inevitable and understood but if having to wait hours before receiving any pertinent information, it can drastically harm the flow of the creative process.

Not simply in meeting a goal or deadline, but the creative collaboration in and of itself.

All information may be provided at the start, but often clarifications need to be made…even far afterward into the project. So being able to give and receive information, updates, critiques etc timely is most useful.

It shouldn’t matter if numerous communications are integrated by either party, as it is all within the scope of achieving the goal of success.

Done.

James, 1:05 PM

(Q7) How do you measure the success of your designs?

Me, 1:16 PM

Depends on what I am designing, which is drastically different in doing my own original artworks versus say a client based work. It can also be different in the scope or type of work (2D, 3D, Animation, Motion, Video).

Overall, it would be on how well it incorporates the idea or narrative of what is desired.

Is it visually able to communicate the narrative or not.

If additions of text/dialogue included…do they also convey the message simply and completely, as well as visual do not detract from the design as a whole.

Again, this is highly dependent upon what kind of design, but basically is the design simple, clean, and visually stunning BUT conveying the proper narrative of who and or what you are designing for.

Done.

James, 1:17 PM

(Q8) If hired, when would you be available to start? How will you like to be paid if hired. Weekly or bi-weekly? Check or direct deposit?

Me, 1:23 PM

I am currently available as of now, provided all necessary paperwork can be provided and completed.

Would also expect to communicate properly via phone and email prior.

Payments can be weekly or biweekly, as per the company’s preference.

Being remote Direct Deposit would be preferred.

Done.

James, 1:24 PM

(Q9) What is the name of your Bank you Operate with to see if it tallies with the company's official salary payment account That is needed for documentation and NOTE that the company is not asking for your bank Information but the name of your bank.

Me, 1:24 PM

My Bank Name was given, but no personal account information.

Done.

James, 1:25 PM

Finally, in one paragraph I need you to tell me why you should be hired. Provide 2 professional references.

Me, 1:35 PM

I love Art and Design, but just as equally I love collaboration.

Collaborating with others on projects is something that I thrive upon. Being a part of a collective creative process not only is more enjoyable, but it provides even more to me personally.

It is a way to learn. To understand others and how they create, and how I may incorporate other perspective’s into my own creative works or processes.

References:

Two personal professional contact names and their businesses given, but no contact information given.

Done.

James, 1:35 PM

Your references have been noted. I must admit that I'm impressed with your performance. I like the fact that you were direct and how You hit every question on the head with good answers.

Me, 1:36 PM

Thank you kindly.

James, 1:37 PM

You are welcome. I'll forward this session for further review and wait for them to get back to me. Kindly report back online tomorrow by 9:00am EST to receive updates...

Me, 1:39 PM

I have an prior engagement at that specific time. Would it be be possible to choose a better time?

James, 1:40 PM

Okay. I understand, kindly report back 12:00pm EST. I hope that time works?

Me, 1:40 PM

That should be sufficient, thank you for understanding.

James, 1:42 PM

Alright ————! Have a good rest of your day, I’ll talk to you tomorrow.

Me, 1:43 PM

Thanks, you as well! Appreciate your contacting me and consideration for this opportunity!

*NEXT DAY COMMUNICATION*

Me, 12:01 PM

Hello?

James, 12:01 PM

Good afternoon ———-!

James, 12:01 PM

I hope your day is going well?

Me, 12:02 PM

Not too bad, except for the drastic temperature change. Hope yours is going well.

James, 12:02 PM

Yes of course. We appreciate the wait. I have some update now as regards the review.

James, 12:04 PM

To begin with I must say we are quite impressed with your profile.

James, 12:06 PM

Are we still connected?

Me, 12:06 PM

Yes.

James, 12:08 PM

From all indications, it is evident that you are fit for this position based on your experience and the fact that you meet the requirements needed for the position. I also had to state that from my point of view you are a perfect fit for the position based on how the interview went.

Me, 12:08 PM

Thank you.

James, 12:10 PM

To cut it short, you have been confirmed qualified for this position and have been offered the position of Graphic Designer. Congratulations and welcome to Latch.

Me, 12:11 PM

Well, thank you very much. This is great news.

James, 12:12 PM

You are welcome. You will receive your duties every day via email and your supervisor will be attached to you online to assist you with any difficulties. You will be receiving your offer of employment letter via email. Where would you like it to be sent to?

Me, 12:14 PM

My email is mailto:___________.

James, 12:16 PM

You're being offered an opportunity to show your level of commitment and readiness to solve problems and to grow with the company. You will earn $50.00 /hr during full working hours and the training is $25.00/hr. You will undergo a (1) one week of paid training from your supervisor, who will be training you on how to work with the programs accurately and other services you will need to get done.

Me, 12:21 PM

Understood. And who may I contact about the necessary information and paperwork etc. regarding employment. Will the email have all needed contact numbers and people to call for this ? In other words, information, people, phone numbers etc.

James, 12:24 PM

You will be connecting with your assigned project supervisor via online video Webinar once your working ID number is available. Your training is going to be done through seminars online (webinars) on your PC and phone. Your Working hours are flexible, all activities and corresponding time are to be recorded in an excel spreadsheet. As for your duties, I will assist you with any difficulties by email. You will be assigned some duties daily and you would be required to work according to instructions, using necessary software. Okay?

Me, 12:27 PM

Ok.

James, 12:29 PM

We will reach you via e-mail for your position offer documents and your working papers. Also, we will put you through our company's guidelines under US human Resources Laws and Regulations, okay?

Me, 12:30 PM

Ok. I will look for the email. Thanks.

James, 12:31 PM

Latch will make provision for a company-branded MacBook Pro (with all training software installed on it) with a fast internet connection alongside all the software you will be needing to start training and work eventually. A phone line will be provided for you to make and receive calls. Meanwhile, I need to ask what internet provider you prefer to use so we can make provisions for you.

Me, 12:33 PM

Sounds good. Will look for the email, then we can proceed.

James, 12:34 PM

Okay, Before you start training you will receive a payment from us which you'll use to set up your mini office by purchasing some equipment you will be needing to start work with, immediately after you get this payment you can start making preparations for your training and then work eventually.

Me, 12:36 PM

Ok, understood and appreciate it. Will look for the email, so that we can proceed. Thanks again!

James, 12:37 PM

The provision for the purchase of Your working materials would be made by issuing out a paycheck that covers the funds for your working materials. And your startup bonus as a new member of Latch. I hope you understand?

Me, 12:38 PM

Will contact you once I have read the email, and contact you after, or if needing further assistance. Thanks again, talk soon.

James, 12:39 PM

Sounds good. Please confirm the following so we can process your employment offer document.

Full Name:

Address: (No P.O Box)

City :

State :

Zip Code:

Cell #

Primary email:

Emergency contact name and #

*I DID NOT ANSWER, NOR GIVE ANY FURTHER INFORMATION ASKED FOR*

Me, 1:00 PM

Have not received the email you said you would send. Might I have the number of someone to contact in HR with the company? I understand the nature of Remote Working quite well, and it is necessary especially regarding efficiency as we discussed thoroughly earlier, and will be glad to proceed once talking with someone personally.

Me, 1:10 PM

Hello?

James, 1:10 PM

Kindly be on standby, I’ll get back soon.

Me, 1:12 PM

I need a contact phone number, to speak with someone in HR regarding employment. To do so in this format or Skype texting is highly irregular, regarding Remote Work without actual phone contacts.

Me, 1:13 PM

Have looked at the website again, and the only number is to an answering machine.

Me, 1:59 PM

Hello? Still needing and awaiting some information.

Me, 2:08 PM

Still awaiting the information.

Me, 3:07 PM

Hello James. I still have not received the email nor the information asked for.

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