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Lash Renew

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Lash Renew Reports & Reviews (5)

Victim Location 85260
Total money lost $7.95
Type of a scam Online Purchase

DO NOT BUY THEIR LASH PRODUCT FOR $7.95!!!!!

These scammers will charge your account even though they tell you we will not use your account information after you don't save it in their system.

Nov 11, 2018

I purchased a lash growth product. Received it thinking that was it because I did not opt in to keep receiving the product....only later to get a phone call from my bank Thanksgiving day stating a company called *** *** was trying to charge my account for $189.00.

I was ticked but glad my bank caught it. So I reached out to the company numerous times telling them to cancel the subscription i did not agree to. Then I noticed a charge again on my account for $89.99 that is pending. I was so angry I called these people telling them to cancel my subscription. They said return the product I already paid for and they would cancel. I said I'm not returning it because I paid for what I bought. I again told them to cancel my subscription. These people sent an email canceling the subscription. Then they all me back saying I need to return the product and then my subscription would be canceled. I said you will cancel it as you said and that's final.

About 15 min later I get another email saying your product will be shipped to you directly after canceling...so I am still in the process with these scammers but don't buy their false advertisement of a product...I have to dispute the charge and just write void on the product because now they are trying to send me something I don't want and I feel like I'm being harassed at this point.

Victim Location 85260
Total money lost $7.95
Type of a scam Online Purchase

DO NOT BUY THEIR LASH PRODUCT FOR $7.95!!!!!

These scammers will charge your account even though they tell you we will not use your account information after you don't save it in their system.

Nov 11, 2018

I purchased a lash growth product. Received it thinking that was it because I did not opt in to keep receiving the product....only later to get a phone call from my bank Thanksgiving day stating a company called *** *** was trying to charge my account for $189.00.

I was ticked but glad my bank caught it. So I reached out to the company numerous times telling them to cancel the subscription i did not agree to. Then I noticed a charge again on my account for $89.99 that is pending. I was so angry I called these people telling them to cancel my subscription. They said return the product I already paid for and they would cancel. I said I'm not returning it because I paid for what I bought. I again told them to cancel my subscription. These people sent an email canceling the subscription. Then they all me back saying I need to return the product and then my subscription would be canceled. I said you will cancel it as you said and that's final.

About 15 min later I get another email saying your product will be shipped to you directly after canceling...so I am still in the process with these scammers but don't buy their false advertisement of a product...I have to dispute the charge and just write void on the product because now they are trying to send me something I don't want and I feel like I'm being harassed at this point.

Victim Location 83703
Total money lost $329.85
Type of a scam Online Purchase

I agreed to pay $7.95 for a free trial of a lash serum.... they then proceeded to charge my credit card $149.95, 89.95, and 89.95.... I called and they said that that was the price of the product. Completely ridiculous scam. Apparently I was only allotted a trial period to cancel if I didn't want to be charged... yet this was never mentioned when I agreed to the free trial and was traveling so I hadn't even physically received it yet.

Victim Location 60089
Total money lost $149.95
Type of a scam Online Purchase

Do not buy from this website. They say the product is free, $0.00, with only the cost of shipping of $7.95, then they proceed to take $149.95 from your bank account. If this happens to you call customer support to cancel your account with them immediately because others have had numerous reoccurring billings of $149.95. When i called, i was was told no form of any refund could be given and that the $149.95 taken was the cost of the lash serum product written in fine print on their website, even though it is promoted as free. THIS IS A SCAMMING COMPANY

Victim Location 92115
Type of a scam Online Purchase

The advertisment said that I would get a FREE trial to try out the product (try-BEFORE-you-buy) but without a warning I was subscribed for a $149 monthly fee and $89 the following months to keep receiving the product (which doesn't work). I tried calling them to cancel the order but was told to ship the free sample back before a certain date and gave me very little time to do it. I had to cancel my debit card over this.

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