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KeySoftDesign Reports & Reviews (1)

- Joliet, IL, USA
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I was searching for a specific Nike shoe that I wanted on the internet (Roshe Run, very pretty floral pattern); this website came up and looked legit. I made the purchase. The first flag was the total they charged my credit card was $5 more than the total of my purchase on the website. I figured I'd let it go, it was only $5, right? I made the purchase 4/9/18. It was 4/29/18 and still no tracking email from them, so I emailed them to ask the status of my order. I received a package 5/1/18 - loose shoes in a plastic shipping envelope. The shoes are nowhere near what I ordered, they aren't even Nike. They are very cheaply made, generic black shoes. Coincidently, they emailed back the day I received this bogus package (after I opened it) to tell me my order was dispatched and had the nerve to ask me to email them when I receive it. Oh, I emailed them all right--demanding a refund. I've yet to hear back. I did alert my credit card company to the situation.

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