Keretok.com Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Keretok.com, help other victims by adding it!
Scammer's website www.keretok.com
Scammer's email [email protected]
Victim Location NC 27569, USA
Total money lost $28
Type of a scam Other
I placed an order in mid-December 2022 on www.sevatok.com for one "2022 Hot Sale The Spider Snuggle Edition" with order number 21213084056132. I received the parcel on Friday, 6 January 2023 via tracking number AG324654907CN. The product that arrived was NOT the same product that is depicted on the website purchase page. I provided photographic evidence of this to the company for their review. I can provide all photographs and email transcripts if desired.
They are clearly two different products. The product I ordered has clear plastic/glass eyes, thicker legs, a more pronounced head, a smaller abdomen, and does not say "Lucas the Spider" on the belly. The other product has fabric/embroidered eyes, narrow legs, large tan mouthparts, no distinction between head and body, and has "Lucas the Spider" embroidered on the belly. It resembles an engorged tick, not a spider.
This is not the product I ordered and I am very unsatisfied with this purchase. Per the company's 100% money back guarantee, I requested they send the spider plush toy as advertised on its website and my order confirmation page. If that product is not available, I requested a full refund of $28.13.
The company replied offering only a $10 refund, which I refused. I reiterated that I wanted the originally ordered product, or a full refund of $28.13. The company refused, and suggested that I return it to them for a refund, but I would be responsible for $20 international shipping.
It's clear to me that this company practices false advertising and petty bait-and-switch tactics. Please warn other consumers from doing business with www.sevatok.com and/or www.keretok.com.
Thank you for your time.
Regards,
Joshua Frakes
(509) 723-3103