Kenji buddy Reports & Reviews

Kenji buddy Reports & Reviews (21)

Scammer's website Kenji Buddy Pants
Country United States
Type of a scam Online Purchase
Initial means of contact Not applicable

I ordered the 5 pair of Kenji Buddy pants on May 5, 2021. I can't get my merchandise nor a response from the company any longer. They sent me a message accusing UPS of having my package which is not true. They took my money immediately but will not give me the products I ordered. Thank you for your time. Sincerely, Mary Elizabeth Hooper/ [email protected]/ 346=288=1592.

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Placed an order in Feb. 2021...got the same run around everyone else got about USPS. Emailed several times asking for refund (they just NEVER ship your order) to no result. Filed a dispute with my CC company, they got my money back...Kenji Buddy is a SCAM! File a dispute immediately!

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I placed an order in February of 2020 emailed them in March, they used the USPS was back logged. Then emailed again in April, they reprocessed my order and gave me a UPS shipping number that shows the label was created but nothing else. Emailed them again today to just get my money back. This is ridiculous. They need to be shut down ASAP.

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DO NOT BUY FROM THEM ITS A SCAM!
I PLACED MY ORDER IN MARCH AND I STILL HAVE NOT RECEIVED MY ORDER!
IVE EMAILED THEM 7 TIMES AND NOTHING! I WANT MY ORDER AND A FULL REFUND! ILL FILE A COMPLAINT WITH THE BBB IF I DO NOT HEAR BACK AND SHUT THEM DOWN!

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Your going to have to file a dispute with your bank or credit card company. It’s the only way I was able to get my money back.

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I ordered back in February. Asked for a refund after a month and got the ups back logged story. Scam company for sure I want my 80$ back. It's been almost e months now and nothing so disappointed with these kinds of people. They really do suck.

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I got the same messages as all of the above victims and have not yet received my order or refund it has been almost one month and a half and they asked for email and confirmation. Number screenshot then send emails stating the order doesn't exist.then another message saying sorry blaming usps logistics and a return label or notification of.refumd would be issued and if I receive package just send it back. If my order number wasn't showing in system why would I have label the responses are not even legit very unprofessional how.can we get assistance with no contact. These messages are on auto pilot. Gues i will call my bank to dispute charges. Fyi Amazon has 2 packages for 15 dollars . I'll never order again from adds

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I placed an order on March 30.

Haven’t received anything back from them
Says my order is ready to be shipped. USPS tracking shows only that tracking number has been created.

Tried contacting the company multiple tikes and I not heard back from them. DO NOT BUY FROM THIS COMPANY. stay away. Order number US14063. This company is a scam.

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I ordered on March 11th and this was their response for my first request.
Dear Leslie,

Thank you so much for bringing this concern to our attention, and I apologize for the inconvenience.

Unfortunately, USPS operations have been disrupted and are currently backlogged in various sorting facilities in the Midwest Region due to the extreme weather event: https://about.usps.com/newsroom/service-alerts/, so most of our processed orders are facing massive delays and have to wait for local USPS service to pick up and process our packages, which has been extremely frustrating for us. This situation has also caused a high influx in shipping inquiries leading to longer response times, and I apologize for that.

Your order is currently waiting for local USPS service to pick up and process your parcel from our processing plant: https://kenjibuddy.com/apps/tracktor/track?order=%23US10942&token=ten.htuoslleb_...⇄ />
We sincerely appreciate your patience with us, and we hope that USPS can resolve these massive delay issues. Please don't hesitate to reply to us if you have any questions or concerns, and we'll be more than happy to help you.

Best Regards,
Yette
KenjiBuddy Customer Support

12 days later still nothing! So here’s their next response to my email:

Hello Leslie,

Apologies for the delayed response.

I have just been informed that Mesh Scrunch Leggings is currently out of stock and we don't have the exact information on when we will restock.

At this point, I will give you a full refund on your order since it appears that your order has gone past our 4 business day processing window with no shipping label.

I have processed a full refund on your order. Please allow 5-10 business days for the funds to appear back into your original form of payment.

Best Regards,
Yette
KenjiBuddy Customer Support

Scam job I’m sure! Let’s see how many months it takes to get the refund of $117., if ever!
DO NOT ORDER FROM THIS COMPANY!

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Update I just received today:
Hi Leslie,

Apologies for the confusion.

The tracking information for your order #US10942 has not been updated for quite some time. At that stage, we assumed that your package was missing during transit, and I apologize for that. The only options I can give to you is to either reprocess your order or proceed with the cancellation.

You emailed me yesterday that you need the product or the money. Unfortunately, I cannot reprocess your order because the Mesh Scrunch Leggings is currently out of stock and we don't have the exact information on when we will restock.

I hope this information helps.

Best Regards,
Yette
KenjiBuddy Customer Support

At least this particular person is responding... Even though they still suck!

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I placed a $70 order on February 24th and paid for priority insured shipping and still haven't received anything, today is April 12th. When I attempt to track my order using my order number a message stating "order not found " is displayed. I have attempted to reach customer support to no avail. Next step is to cancel the payment and report as fraudulent. They tried to scam the WRONG WOMAN...

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Placed an order of $70+ on March 10th, 2021, today is April 8th they still haven't shipped or anything else, I've sent multiple emails to [email protected], still nothing. This is ridiculous. I keep seeing people that are saying the same exact things they're still advertising on tik tok and I saw a facebook ad now yesterday. This is a scam, and they are scamming people out of their hard earned money.

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Just got a refund been waiting since March 11th. I was told via email that it was USPS fault now I said I want a refund and I get and email that says we are sorry we are out of stock and it’s been passed our 4 day processing window we will refund now. Horrible company! [email protected] is the email Ive been communicating with. Good luck!

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I ordered March 18th. Same thing just at post office pending acceptance. I emailed them and supposedly I’m getting a reshipment. They were timely in their response but I was not able to purchase priority shipping and with the other responses I’m not confident I’ll be getting the leggings.

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Where did you email them at? Because I ordered leggings on March 10th, I've emailed them MULTIPLE times, and no.respinse.

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- Eugene, OR, USA

Scammer's website kenjibuddy.com
Scammer's email [email protected]
Country United States
Victim Location OR 97401, USA
Total money lost $40.98
Type of a scam Online Purchase

I purchased leggings from their website on 3/9/21. I got notification that the package reached the post office for processing on 3/13/21. I got suspicious based off of Facebook reviews and emailed customer service on 3/16/21 asking to cancel my order and get a refund. This was the response:

"Thank you so much for reaching out to us.

Unfortunately, it appears that your order has already been processed and in possession with USPS:[link]

Therefore, I am unable to make any changes to it at this time. You can simply refuse the package upon delivery, or you may request a free return label.

Please note that USPS operations have been disrupted and backlogged in various sorting facilities in the Midwest Region due to the extreme weather events: https://about.usps.com/newsroom/service-alerts/. This situation has also caused backlogs to our shipping department and a high influx in shipping inquiries leading to longer response times, and I apologize for that.

We sincerely appreciate your patience with us. Please don't hesitate to reply to us if you have any questions or concerns, and we'll be more than happy to help you.

Best Regards,

Anne

KenjiBuddy Customer Support"

I waited almost a month and still got no updates. I called USPS and got email confirmation that the post office actually did not receive any packages, they only got notification of a shipping label. I will be reporting the transaction to my bank to dispute the fraudulent charge.

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I ordered some and still have not received them no response or anything

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This is a total scam. I bought 2 pair of the leggings like an [censored], I should not have went with an ad because it’s been over 40days and still no shipment

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I placed an order near the end of February. I was provided tracking via USPS.com. The tracking given shows that the package has been there since March 4th, 2021 with NO movement. I emailed Kenji and they did respond saying that due to bad weather the post office was not able to deliver. Okay, it is now March 21st, 2021 and it shows the same status on USPS. Kenji will now not respond to my request for a new shipment to be sent out or my $70+ REFUND. This company is working as a SCAM company and unless they go bankrupt I will not stop until I get my money or merchandise. They are still advertising on Tik Tok but have closed their comments and have totally gone off IG (probably are now under a psuedo name. DO NOT PURCHASE FROM THEM!

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This is exactly the same response I got from them, about the weather. Which I thought was very fishy since there had only been rain. I've emailed them twice to issue a refund and nothing.

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- Hurricane, WV, USA

Scammer's website kenjibuddy.com
Scammer's email [email protected]
Country United States
Victim Location WV 25526, USA
Total money lost $42.98
Type of a scam Online Purchase

Placed a order ... never shipped or responded to emails sent

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