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[email protected] Reports & Reviews (1)

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On 28 October 2022, at 9:46am, I received an email from "Geek Squad", using the email account [email protected]. The email states they are going to deduct $549.99 in the next 24 hours via my paypal account for ordering a renewal of equipment services. I did not request any sort of tech services from anyone. The email states I should call 888-574-4478 to cancel the order. I called the number and was disconnected. I called back. The person asked me to verify my email address, which I did. He then said I needed to download an app from the app store. I told him that did not sound right, that the email says to call this number. He said if I did not download the app (he did not specify which one), he would not be able to help me and hung up. I called a third time. A different person answered the phone. I was told to stop calling this number or he would contact the "authorities". At the date and time I am submitting this report, no money has been taken from my account, or any evidence an attempt has been made; however, I am submitting this report prior to the 24 hour notice given in the email.

This is the body of the email (incase the attachment does not go through):

Dear Customer

We are very much obliged that you have chosen us for the servicing of your devices , we would like

to inform you that your repair service has been renewed for the next 2 years and you will going to

see the charges on your PayPal statement in next 24 hours .

Below mentioned is your Renewal Details

Renewal Id : 66446644765G85900

Renewal Period : 2 Years

Date : Oct , 28, 2022

Total Due

Geek Squad Subscription $549.99

Sub Total $549.99

Est. Tax $0.00

Total $549.99

For any assistance about this order or if you want to cancel the order you can simply get in touch

with us +1-888-574-4478

Thanks

Jessica Wilmar

Customer Success Team

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