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joytoys.co

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joytoys.co Reports & Reviews (3)

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Like the two complaints before, I ordered toys on December 19, and got the email that said they would let me know when it ships. I heard nothing. On December 26, and January 3, I emailed the support and asked to cancel the order and refund on the card. Automated response, no response from any human. I am pursuing this with the credit card company too. I know things can go badly, and I can work with that. Until they work with those of us who seem to have been scammed, these guys need the worst possible rating.

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- La Mesa, CA, USA
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Ordered Christmas gifts for my grandsons, they charged my card, confirmed order, then no shipment, one lame reply from customer support email and then nothing else. They have no phone # or chat on their website and no corporate office listed. My bad, but hope to save others the ugly experience. Have filed fraud claim with my bank card services.

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I purchased Christmas gifts from joytoys.co weeks before Christmas. They seemed like a legitimate business, even was on top of google search as an advertisement.

I never received the items and could never get someone to respond back to my questions regarding the order. By the way, they only have a “24/7 email support service” that no one ever responds to.

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