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Island seas Reports & Reviews (1)

- Castaic, CA, USA

On July 2 my husband and I went for a preview shown to be IslandSeas in The Bahamas to see with the upgraded since our last visit which was four years ago at that time

they showed us the diamond the two bedroom and look a lot nicer was a lot bigger they made promises that we upgraded to the two bedroom they will take the equity from a one bedroom in a play to the two bedroom at payment when the payments and they can put out the payments till they talk to their office which was in Florida we were in the Bahamas so that was Saturday they moved us into the two bedroom because we were there for two weeks

on Monday went down to see if anything is been taken care of boss being in Florida yet they said that they were working on the equity. on Saturday I forgot to tell you we gave them a $2085 check fees

On that Thursday we had a note on our door that we need to go see the person who we gave the check to you we went down there come to find out there’s a big storm in Florida at FedEx envelope to mail her check in lives ruined so they asked us to write a new check so we did and at that time we also signed up for automatic payments for our yearly maintenance fee came on my credit card which I had just received just before we left for vacation

every day I went down to check if they have they transfer contract yet as it’s that we had two contracts and I said what happens on the July 10 payment that comes out automatically I was told it’s not going to come out because you have the other account and it’s going to override it on July 10 the payment came out and I went back down and they told me they will get you that money back OK so they were working on it still

This went on our entire stay. so the day we left to go home I went back down again showed him all my documentation the $2000 check clearing where my monthly payment cleared OK will take care of that so we got home

I get home and for weeks I left messages nobody called us back August came I did make not my payment September came didn’t make my payment

kept calling nobody calls me back now I’m questioning it because they promise it will be taken care of before September and before the next with the payment on the new place will come out well that was it now they’re telling me I want both places if I choose to cancel the two bedroom I/O for the two week stay in it plus fees and whatever gifting think they gave me that I have my one bedroom plus all the late charges all I want is for them to give mean with the promise I was supposed to pay $2085 I gave them my $2085 I was supposed to get the equity transfer for the one bedroom to be a two bedroom that my payment on the two bedroom would go down substantially and that will be my payment that start in September everything she promised me

We got nothing other than the two bedroom for two weeks. The equity wasn’t transferred. Now getting totally different information and late fees.

I only did what I was told to in beginning. Then a huge headache since

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